ombadboy Posted December 10, 2016 Share Posted December 10, 2016 For the life of me I can't figure out how to turn off the lighting when I lock my PC. How can I do this? For my keyboard I just saved a 'blank' profile to device memory, but the Polaris doesn't have a 'device memory' so I can't do the same trick. How do I go on about doing this? My PC is in my bedroom and I can't sleep with a lightshow going on. Thanks 1 Link to comment Share on other sites More sharing options...
Toasted Posted December 11, 2016 Share Posted December 11, 2016 Unfortunately, the MM800 cannot store lighting profiles so it will not be possible to turn off the lighting effect that plays when CUE is not running. Link to comment Share on other sites More sharing options...
ombadboy Posted December 11, 2016 Author Share Posted December 11, 2016 That sounds a bit.. retarded? How could Corsair overlook this? I cant see how not turning the lighting off is not even an option in CUE. Just makes no sense. Can someone from Corsair weigh in on this? The Razer Firefly (yes I am talking about a competitor) can do this basic requirement just fine. Link to comment Share on other sites More sharing options...
Inheritance Posted December 11, 2016 Share Posted December 11, 2016 It could be patched with a firmware update to make it dark when its turned off. Link to comment Share on other sites More sharing options...
ombadboy Posted December 11, 2016 Author Share Posted December 11, 2016 It could be patched with a firmware update to make it dark when its turned off. Let's hope this will come sooner rather than later. Link to comment Share on other sites More sharing options...
Inheritance Posted December 11, 2016 Share Posted December 11, 2016 Let's hope this will come sooner rather than later. I'll talk to the devs but most likely its not up to them. Link to comment Share on other sites More sharing options...
ombadboy Posted December 12, 2016 Author Share Posted December 12, 2016 I'll talk to the devs but most likely its not up to them. That would be great. It's quite a basic functionality if I am perfectly honest and I am unsure why none of the Corsair peripherals have this. I own a K75 RGB LUX, a Scimitar and a Polaris. I also own some competitor peripherals and all seem to have the functionality to turn off lighting after X amount of inactivity and/or when Windows is locked. As a developer myself, I don't think this is hard to implement, but I guess it just needs to get in the pipeline of having it done. If you could get back to me with some feedback that would be great. Thanks Link to comment Share on other sites More sharing options...
ombadboy Posted December 20, 2016 Author Share Posted December 20, 2016 Any updates? Link to comment Share on other sites More sharing options...
Inheritance Posted December 20, 2016 Share Posted December 20, 2016 Any updates? Ive asked them what they can do. But its the holidays so everyone's been a little afk from work. Hopefully you'll see this in a future update. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted December 23, 2016 Corsair Employee Share Posted December 23, 2016 Unfortunately there is no setting to save lighting to the mouse pad. The only thing you can do is disable the USB power setting when the system is asleep via the BIOS. Link to comment Share on other sites More sharing options...
snoops Posted December 23, 2016 Share Posted December 23, 2016 Unfortunately there is no setting to save lighting to the mouse pad. The only thing you can do is disable the USB power setting when the system is asleep via the BIOS. Could you not have a time out function in CUE that sets all lights to black? Since CUE always runs and is always needed for the pretty lights and functionality could the software not save/store and control this type of setting? Link to comment Share on other sites More sharing options...
pizzacat Posted December 23, 2016 Share Posted December 23, 2016 I regret getting the mouse pad now. When my computer's locked, my M65 and K95 are all blacked out while my MM800 is going nuts. If CUE can't be accessed, it seems like there's no need for the light show. They really need to address this. It's a huge turn off. Link to comment Share on other sites More sharing options...
ombadboy Posted January 9, 2017 Author Share Posted January 9, 2017 I regret getting the mouse pad now. When my computer's locked, my M65 and K95 are all blacked out while my MM800 is going nuts. If CUE can't be accessed, it seems like there's no need for the light show. They really need to address this. It's a huge turn off. Exactly. This needs to be fixed ASAP. (although I've still not managed to get my Scimitar RGB to black-out when locked either; my K75 LUX blacks out fine.) Link to comment Share on other sites More sharing options...
ombadboy Posted February 22, 2017 Author Share Posted February 22, 2017 Any updates? Link to comment Share on other sites More sharing options...
LittleMax Posted March 25, 2017 Share Posted March 25, 2017 I regret getting the mouse pad now. When my computer's locked, my M65 and K95 are all blacked out while my MM800 is going nuts. If CUE can't be accessed, it seems like there's no need for the light show. They really need to address this. It's a huge turn off. I've just bought the MM800 and very much consdidering returning it unless the ability to disable lighting while in sleep or inactivity is updated. If CUE isn't available the light show should default to some user defined state (or just simply OFF). It would be a huge shame to have to return a great mouse pad just because of a simple feature that the competition already has... Link to comment Share on other sites More sharing options...
dcx4610 Posted April 6, 2017 Share Posted April 6, 2017 (edited) I just purchased the Polaris and I'm in the same boat. I was really disappointed when I locked the computer and saw the rainbow effect. Like others, when I step away from my PC, I lock it. I don't want my room to be a riainbow show when my computer is locked and not in use. If anything, I want everything to be OFF. I also have the K70 keyboard and thankfully it has a light key which I press to turn off the LEDs. With the Polaris mouse pad, there doesn't seem to be any kind of solution. As others mentioned, devices from other companies seem to have no problem turning off when you lock your computer but all of my Corsair problems go into a light show. Can we please have a firmware update (even if it's optional) where the default light/LED state for the mouse pad is the LEDs turned off? That seems to be the easiest and most logical fix. I know Corsair probably wants the consumer to see the mouse pad light up and go into rainbow mode when they first connect it for the wow factor but after the initial "that's cool" reaction, it turns to annoyance when you realize that's the default power state. I love the mouse pad but it's almost not worth keeping for this very reason. Pleeeeease give us new firmware. Edited April 6, 2017 by dcx4610 Link to comment Share on other sites More sharing options...
will1565 Posted April 7, 2017 Share Posted April 7, 2017 Yep another Polaris owner here who would like the light show to stop, I have mine plugged into a powered hub so even if I turn my PC off its still going. Link to comment Share on other sites More sharing options...
snapper69 Posted April 10, 2017 Share Posted April 10, 2017 (edited) I noticed that after a recent update there was a button in the middle of the top part of the MM800 screen, when I clicked it my MM800 went dark. I'll have a look when I get home from work and post some better info. Edit: It turns out that it was the button to the left of "advanced" that shut the lights off. Edited April 11, 2017 by snapper69 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted April 12, 2017 Corsair Employee Share Posted April 12, 2017 (edited) Unfortunately Polaris doesn't have onboard storage to save lighting. Unlike our keyboards and mice, there is no possible way to "save" static lighting or even disable it. Let me see what I can do regarding having a FW that disables all LED by default for those of you who want this but by design, lighting on this pad is always on as long as there is power. Edited April 12, 2017 by Corsair James Link to comment Share on other sites More sharing options...
SpyVision Posted May 20, 2017 Share Posted May 20, 2017 Hi, I just bought the K95 Platinum and the MM800.. but I'm a quite disappointed there is no feature to auto-switch off the lights. Why can't you'll add a timer/timeout feature? Even if I put off my monitor the lights still stay on. I have to goto the CUE app and click the off feature everytime is quite annoying. I know it doesn't have any onboard memory, but so does the Razer Firefly. There synapse app has a feature for it to shut down while away (timeout) unlike CUE. I feel people are going to be turning away after they realise this drawback. Please release an update with this! Link to comment Share on other sites More sharing options...
IcEWoLF Posted May 28, 2017 Share Posted May 28, 2017 I've had this pad for a while, I did purchase the best buy replacement plan with it. I am surprised they can't use their software to disable the lights, or switch the lights to a dark color automatically when locked. I might just use my BB replacement plan to replace this and go with the Razer one which seems to be able to do this simple task. Corsair dropped the ball big time with this pad, also the USB passover design was a huge fail because its huge, it should be low profile like the Razer so the cable doesn't keep tugging when moving the mouse. Its just an annoyance. It seems like Corsair releases great stuff but the software end lacks big time. Link to comment Share on other sites More sharing options...
snapper69 Posted May 30, 2017 Share Posted May 30, 2017 A couple of weeks ago, I deleted the default profile for my Polaris from Cue and replaced it with my own, which just lit it up in blue and made that the default. I tend to leave my computer on 24/7 so I never thought any more about it, until yesterday. I went to check some temps in Link and noticed that Link wasn't running, neither was CUE. I used Task Manager to check that Cue wasn't running in the background, but I couldn't find any sign of it. How is this possible? Link to comment Share on other sites More sharing options...
0nikas Posted July 6, 2017 Share Posted July 6, 2017 Has there been any update to this problem? I just bought one and can't believe there isn't an option to just turn off the lighting when in lock or sleep. Very disappointed as it's a really nice mouse pad otherwise. I'm likely going to return it because of this. Link to comment Share on other sites More sharing options...
snoops Posted July 7, 2017 Share Posted July 7, 2017 @Corsair James any progress on a possible firmware update for this issue? Link to comment Share on other sites More sharing options...
Zotty Posted July 13, 2017 Share Posted July 13, 2017 sleep It should be off in sleep unless you have it plugged into a port that supplies power for charging devices when the system is sleeping or off ;) ;) ... Link to comment Share on other sites More sharing options...
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