Khyrdantai Posted May 19, 2016 Share Posted May 19, 2016 I recently purchased a K65 Rapidfire RGB. I get occasional flickering on some keys. It doesn't happen in any pattern. Sometimes I'll stare at the keyboard for a few minutes and nothing will happen and then sometimes keys will just flicker randomly. Here is a video: [ame]https://www.youtube.com/watch?v=kLutzYap9wA[/ame] Stare at P or L. For Corsair, is this normal and expected? Should I make an exchange? Link to comment Share on other sites More sharing options...
Inheritance Posted May 19, 2016 Share Posted May 19, 2016 I recently purchased a K65 Rapidfire RGB. I get occasional flickering on some keys. It doesn't happen in any pattern. Sometimes I'll stare at the keyboard for a few minutes and nothing will happen and then sometimes keys will just flicker randomly. Stare at P or L. For Corsair, is this normal and expected? Should I make an exchange? How often does this happen does it happen on all profiles? Link to comment Share on other sites More sharing options...
Khyrdantai Posted May 19, 2016 Author Share Posted May 19, 2016 How often does this happen does it happen on all profiles? At least once a minute, but sometimes more frequently. It happens on all profiles, but less often on profiles that just use a solid color. Tried turning the 16.8M color option off, issue persists. Link to comment Share on other sites More sharing options...
Khyrdantai Posted May 19, 2016 Author Share Posted May 19, 2016 A video of what happens (look at P) [ame]https://www.youtube.com/watch?v=kLutzYap9wA[/ame] This happens periodically, usually at least once a minute or more. I've noticed flickering like this on static colored keys, but it's extremely rare. Switching profiles, uninstalling/reinstalling the software, and changing the 16.8M color setting does nothing. I've already set up an RMA through the Corsair website because I believe this is not standard for the K65 Rapidfire keyboard. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 19, 2016 Corsair Employee Share Posted May 19, 2016 Checked with my Rapidfire and there is no flicker here. A replacement should remedy the issue. If you have another computer please try it to see if it has the same behavior. Link to comment Share on other sites More sharing options...
Khyrdantai Posted May 19, 2016 Author Share Posted May 19, 2016 Checked with my Rapidfire and there is no flicker here. A replacement should remedy the issue. If you have another computer please try it to see if it has the same behavior. Thanks for testing it on yours! I appreciate you took the time. I checked on another laptop and the issue still shows. Link to comment Share on other sites More sharing options...
Khyrdantai Posted May 24, 2016 Author Share Posted May 24, 2016 Checked with my Rapidfire and there is no flicker here. A replacement should remedy the issue. If you have another computer please try it to see if it has the same behavior. Hello! I opened a ticket on the morning of the 19th (5/19/2016 9:05 AM) and have not gotten a response yet and was wondering if you could help. The ticket # is 6777559 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 24, 2016 Corsair Employee Share Posted May 24, 2016 Hello, I will have tech support take a look at your ticket. Link to comment Share on other sites More sharing options...
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