Ghirigoro Posted December 4, 2012 Share Posted December 4, 2012 I have a brand new HX650 power supply where the fan constantly starts to spin up to a regular speed and then immediately spins back down to a stop (it takes about a second to spin up and then another second to spin down). I imagine the unit is designed to always be spinning instead of alternating between stopped and spinning, and also it makes a really annoying sound as it spins up and down. Is this something that can be fixed or is it just a faulty unit? Link to comment Share on other sites More sharing options...
Phorc3 Posted December 4, 2012 Share Posted December 4, 2012 Its normal, the sound is a little weird but is normal. "Basic PC power supplies have fans that spin whenever your PC is on – whether you’re pushing your graphics card to the limit or just surfing the web. HX Series power supplies are smarter than that: they generate less heat, so they require less cooling, and the thermally controlled fan only spins when it’s needed." pulled straight from corsairs site link provided herehttp://www.corsair.com/en/power-supply-units/hx-series-power-supply-units/hx-series-hx650-power-supply-650-watt-80-plus-gold-certified-modular-psu.html Link to comment Share on other sites More sharing options...
Ghirigoro Posted December 4, 2012 Author Share Posted December 4, 2012 Is there any way to force it to stay spinning? The power supply makes an irritating sound as it spins down and if it's doing that literally every second that doesn't seem to be something I would consider "working as intended" Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 4, 2012 Corsair Employee Share Posted December 4, 2012 I agree that is not normal the fan will turn on and off as needed but every second or two spinning up and back down would not be normal. It should come on when ever the load is above 40% and when the internal temp is about 49 Deg C. I would suggest we go ahead and replace it, please use the link on the left and request an RMA and let's try replacing the unit. Link to comment Share on other sites More sharing options...
Ghirigoro Posted December 4, 2012 Author Share Posted December 4, 2012 Thanks for the response and I'm glad to hear the power supply is not supposed to work like that. Your site says the RMA process takes up to 5 days plus shipping times. Since that could leave me without my computer for a couple of weeks I was wondering if there's a way to have (I'd be happy to provide a credit card number you can charge in case I don't return the defective part in time or else purchase a new one and be refunded when you receive the defective one). Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 5, 2012 Corsair Employee Share Posted December 5, 2012 Yes there is please call our customer service by phone once you have the RMA conformation email. The number is listed under contact on the main site. Link to comment Share on other sites More sharing options...
jojomcbobo Posted August 2, 2013 Share Posted August 2, 2013 I have a similar problem. My brand new HX650 fan spins up every 30 seconds or so for 5 seconds then spins down in a constant cycle. It makes a low dull annoying noise. Is my unit behaving improperly? Will a replacement fix this? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 2, 2013 Corsair Employee Share Posted August 2, 2013 Yes and yes please follow the same directions I gave the OP Link to comment Share on other sites More sharing options...
rene mauricio Posted July 20, 2014 Share Posted July 20, 2014 Here in 2014 I am having the exact same issue on the exact same model PSU :[pouts: [ame]https://www.youtube.com/watch?v=eMPTa7dYpjA[/ame] Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.