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Suddenly stopped working


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I have had these HS70Pro for ages. They look a bit tatty, have had a battery replacement, but are perfectly fine. Have been considdering buying spare cups. This morning I had to unplug the dongle (repeatedly) and plug it in again to get them to work. Later today, no dice, and it's gone and downloaded some updates and now I am thinking the total lack of support I've ever had, means I really need to go to a different vendor. 

1. Is it possible to get spare cups?

2. Should I just buy kit from someone who cares about repeat sales instead?

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