Puncake99 Posted February 10, 2023 Share Posted February 10, 2023 (edited) Hi there, Up untill the past day or 2 my H100i appeared fine and working within icue. However it no longer shows up and my fans are at 100% and no RBG shows around the edge of it. All my other Corsair products appear fine. I came across another thread that about using USBDView to determine if it's still connected, and i can verify that it is and appears there. I have tried restarting the service too, and no success. Would anyone know any solutions? Many thanks! Edited February 10, 2023 by Puncake99 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted February 11, 2023 Corsair Employee Share Posted February 11, 2023 What exact H100i cooler? What exact version of iCUE? Link to comment Share on other sites More sharing options...
SithHellscream Posted February 12, 2023 Share Posted February 12, 2023 On 2/11/2023 at 10:05 AM, Corsair Notepad said: What exact H100i cooler? What exact version of iCUE? Do Corsair Employees just pick and choose which forums posts you want to reply too/assist? There are heaps of posts prior to this one and with similar issues that have had no contact what so ever. Yes this person needs some assistance, but why this one and not the others? Obviously your hardware and iCue software is giving a lot of people grief. None of us seem to be having any luck via support emails. Please pass it around and start helping us with YOUR hardware/software. Link to comment Share on other sites More sharing options...
Puncake99 Posted February 12, 2023 Author Share Posted February 12, 2023 On 2/11/2023 at 12:35 AM, Corsair Notepad said: What exact H100i cooler? What exact version of iCUE? ICUE H100i RGB Pro XT, version 4,33,138 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted February 13, 2023 Corsair Employee Share Posted February 13, 2023 Based on the description of the issue I would recommend you reach out to our support team directly by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Puncake99 Posted February 20, 2023 Author Share Posted February 20, 2023 Hi @Corsair Notepad I reached out over a week ago and haven't heard a single thing. Can this be chased up? Thanks Link to comment Share on other sites More sharing options...
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