Digital_Glitch Posted April 29, 2021 Share Posted April 29, 2021 When I type "ida" really quickly, iCUE submits a 'd' character and opens the windows calculator. (Yes, I uninstalled / installed to verify that iCUE is the component causing this odd behaviour. Ran malware scans, the full 9 yards.) It's most likely bound to one of the iCUE services, as it occurs when the GUI is closed and I used the SysInternals Process Manager to inspect the startup program, which was the windows service manager process. The thing that concerns me the most is... Why is iCUE recording my keystrokes... and why is it opening the Windows calculator of all things? The keystroke recording is very concerning for clear reasons, though I do understand that for global shortcuts it needs to be enabled. I have the iCUE Nexus connected, which doesn't have any bindings for calculator, and the issue even occurs when it's unplugged. So my questions are: 1. Is this the right space to submit a bug report for the iCUE software? 2. Is there any possible solution for me other than uninstalling and reinstalling the software until the patch is released? I'm a web developer by the way, so I should be able to run lots of technical tasks if necessary. Link to comment Share on other sites More sharing options...
hastegag Posted April 29, 2021 Share Posted April 29, 2021 (edited) can you confirm there is no windows desktop shortcut associated with a keyboard shortcut for calc? Right Click shortcut > Properties > Shortcut Tab > Shortcut Key and also confirm icue has no profiles with an action that might launch calc? (check i d and a keys ofc) no other software that might launch something? Also check this out: http://www.nirsoft.net/utils/hot_keys_list.html and this post if that fails to identify anything: https://superuser.com/questions/1091942/how-do-i-find-out-which-programs-have-registered-global-hotkeys-in-windows-10 Edited April 29, 2021 by hastegag Link to comment Share on other sites More sharing options...
Digital_Glitch Posted April 29, 2021 Author Share Posted April 29, 2021 can you confirm there is no windows desktop shortcut associated with a keyboard shortcut for calc? Right Click shortcut > Properties > Shortcut Tab > Shortcut Key and also confirm icue has no profiles with an action that might launch calc? (check i d and a keys ofc) no other software that might launch something? Also check this out: http://www.nirsoft.net/utils/hot_keys_list.html and this post if that fails to identify anything: https://superuser.com/questions/1091942/how-do-i-find-out-which-programs-have-registered-global-hotkeys-in-windows-10 iCUE is definitely the cause, uninstalling it solves my problem. I know for sure there are no global shortcuts being created by anything else. I don't think I have any iCUE actions or profiles or whatever. I have the 4.10.273, which has been a pretty buggy UI for me to be honest. Link to comment Share on other sites More sharing options...
c-attack Posted April 29, 2021 Share Posted April 29, 2021 Try reinstalling now. We've seen this (or similar odd key re-assignments) from a few random people over the years. Most of the time a repair install or in this case uninstall and re-install cleans up the error. It's usually a one off event. Link to comment Share on other sites More sharing options...
Digital_Glitch Posted April 29, 2021 Author Share Posted April 29, 2021 Try reinstalling now. We've seen this (or similar odd key re-assignments) from a few random people over the years. Most of the time a repair install or in this case uninstall and re-install cleans up the error. It's usually a one off event. I've already reinstalled iCUE. Do I need to download it again and reinstall? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 29, 2021 Corsair Employee Share Posted April 29, 2021 I've already reinstalled iCUE. Do I need to download it again and reinstall? Follow the instructions in the link below and also redownload the latest version directly from Corsair.com https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
Digital_Glitch Posted April 29, 2021 Author Share Posted April 29, 2021 Follow the instructions in the link below and also redownload the latest version directly from Corsair.com https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- I followed these steps to a T. Deleted registry keys, etc. I even ran a SHA-256 on the downloaded installer, both were the same: A9E8556C714E1B6E3FDF260857F27F61AD2BF218D3DC07D1D888DE9131CFC94C Still opening the Windows Metro calculator when I quickly input "ida" Interestingly it doesn't open it up if I hold shift when typing "ida". Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 29, 2021 Corsair Employee Share Posted April 29, 2021 Do you have any other software installed for other peripherals that can create and execute macros? Link to comment Share on other sites More sharing options...
Digital_Glitch Posted April 30, 2021 Author Share Posted April 30, 2021 Do you have any other software installed for other peripherals that can create and execute macros? The only other software with macro support that I have is UtechSmart Venus for my mouse. (which still shouldn't conflict BTW) Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 30, 2021 Corsair Employee Share Posted April 30, 2021 The only other software with macro support that I have is UtechSmart Venus for my mouse. (which still shouldn't conflict BTW) Close it down and see if the issue persists. Link to comment Share on other sites More sharing options...
Digital_Glitch Posted May 3, 2021 Author Share Posted May 3, 2021 Close it down and see if the issue persists. Yes, this issue is persisting :( Link to comment Share on other sites More sharing options...
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