iwy2000 Posted June 28, 2020 Share Posted June 28, 2020 Last night my keyboard's lights suddenly turned off. I could use the keyboard for another 10 or so minutes before it made the windows device disconnect sound and the keyboard no longer worked. The secondary usb port was working as i had my mouse plugged in to it. A windows explorer window then popped up with the firmware.bin file showing. This closed and opened itself 5 or 6 times over the course of the next few minutes. It now no longer makes any sound or lights when i plug it in and it also doesnt work in second pc. any help would be appreciated. thanks. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted June 29, 2020 Corsair Employee Share Posted June 29, 2020 We would recommend you reach out to our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
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