Nico5641 Posted December 10, 2018 Share Posted December 10, 2018 bad wheels that dont function as they should…. loosing the bearings all over the floor and is only 3 month old how do i get someone to talk about it european tel nr dosnt work still asking me for a code??? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted December 10, 2018 Corsair Employees Share Posted December 10, 2018 Hi Nico5641, sorry for the issue with the wheels. Put in a ticket with support and they'll help you out. http://support.corsair.com Link to comment Share on other sites More sharing options...
Ingvarr100th Posted December 13, 2018 Share Posted December 13, 2018 I have problems with wheels too. Bearings are loosing its balls! Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted December 14, 2018 Corsair Employees Share Posted December 14, 2018 I have problems with wheels too. Bearings are loosing its balls! Sorry about that, Ingvarr100th, they really shouldn't be coming loose like that. Put in a ticket with support, they'll help you out no problem. http://support.corsair.com Link to comment Share on other sites More sharing options...
Dicehunter Posted December 20, 2018 Share Posted December 20, 2018 (edited) Same here, Noticed today that around 12 bearings have come out of the wheel hinge part, That is some seriously sub par quality considering the price of these chairs. Also you may want to update your support system, Under "Select Product Family" there is no choice for chair. I know at Corsair you guys love profit above all else as that's a companys main goal, Hence why these extremely cheap Chinese made bearings are all over my floor, But come on, You charge a lot for a chair that comes from the same factory as ALL the other gaming chairs on the market, Least you guys could do is pony up a tiny bit and make sure bearings don't fall out after 3 weeks of use, I looked around and found the exact same type of wheels that you use on the T1 and T2 chairs, They cost $15 on Amazon and all who purchased these wheels have reported the exact same thing that's happening here, Ball bearings falling out after a short amount of time. For the price you charge for these chairs you should have had redesigned wheels so this problem doesn't happen. Edited December 20, 2018 by Dicehunter Link to comment Share on other sites More sharing options...
ccurri18 Posted December 24, 2018 Share Posted December 24, 2018 I am having the same issue. I have raised a support ticket with Corsair. I am hopeful the level of customer service is good as having looked over the forums, the communication is good. Link to comment Share on other sites More sharing options...
Tailthorn Posted December 25, 2018 Share Posted December 25, 2018 Hello guys, i bought a t1 chair a few month ago here in belgium and i'm starting to have the same problem with the bearings. How do i contact the support ? When i try making a ticket, it ask me the series product and the chair are not in there. Ty for the reply. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 26, 2018 Administrators Share Posted December 26, 2018 Select Product Family: HID (Keyboard / Mouse) Product Series: Gaming Furniture Link to comment Share on other sites More sharing options...
Tailthorn Posted December 26, 2018 Share Posted December 26, 2018 Select Product Family: HID (Keyboard / Mouse) Product Series: Gaming Furniture Thanks a lot ;) I've done a ticket. Link to comment Share on other sites More sharing options...
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