Shanti67 Posted July 26, 2018 Share Posted July 26, 2018 Hi Today iCUE offered me to upgrade my M65 Pro RGB (CH-9300011-NA) firmware and I did. After the upgrade the mouse stopped working, Instead it appears as a USB storage device named "CRP DISABLED". The device contains one file firmware.bin dated 2/6/2009. Help :bigeyes: Thanks, Shanti Link to comment Share on other sites More sharing options...
Goofee Posted July 26, 2018 Share Posted July 26, 2018 I'm stuck with the exact same problem! Corsair, we need a new fixed firmware NOW! Link to comment Share on other sites More sharing options...
SimpleUser0 Posted July 26, 2018 Share Posted July 26, 2018 Same problem here ! I'm waiting with you guys. We need a fix soon. Link to comment Share on other sites More sharing options...
comaskid Posted July 26, 2018 Share Posted July 26, 2018 Same issue. It's super annoying coz I spend my time on games and, well, I need a mouse for that. I'm completely stuck without a fix, so i hope we get a fix soon. Link to comment Share on other sites More sharing options...
c-attack Posted July 26, 2018 Share Posted July 26, 2018 Yeah, I had a problem with this as well and would advise caution. I was able to plug in my Glaive and keep trying. iCUE created a duplicate M65 in the device list with some garbled name, but that was the actual device. Lots of unplugging and replugging. Finally got it. First firmware update in a long time. Would like to know what it does, especially since there appears to be some risk. Link to comment Share on other sites More sharing options...
SimpleUser0 Posted July 26, 2018 Share Posted July 26, 2018 Yep ! When i unplugged and replugged my M65 it's show me in the ICUE a other K70. In other words i have a k70 that is actually the M65 mouse. So you solve it only with unplugging and replugging it @c-attack ? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted July 26, 2018 Corsair Employees Share Posted July 26, 2018 We are investigating this issue. We're not sure why it happened as we've tested the update process hundreds of times on multiple types of chipsets. As a precaution, we will pull this update for now. Link to comment Share on other sites More sharing options...
Majorys Gaming Posted July 26, 2018 Share Posted July 26, 2018 Same problem, my m65 stopped working for the same reason this morning :( Link to comment Share on other sites More sharing options...
c-attack Posted July 26, 2018 Share Posted July 26, 2018 Yep ! When i unplugged and replugged my M65 it's show me in the ICUE a other K70. In other words i have a k70 that is actually the M65 mouse. So you solve it only with unplugging and replugging it @c-attack ? Unplugging and re-initiating the firmware upgrade. Fail. Unplug an try and again. Just brute force, no brains. Sorry. I would be more inclined to unplug the device and force a shutdown (or exit of CUE) than to persist trying to update. Obviously if you got stuck halfway between and have a disabled mouse, that doesn't help and you might want to try the persistent approach. I think at this point the smarter play is back out and wait, if possible. Link to comment Share on other sites More sharing options...
SimpleUser0 Posted July 26, 2018 Share Posted July 26, 2018 (edited) So what you need to do: i edit it only for M65 PRO 1: Unplug your mouse from the computer. 2: Locate the small pinhole underneath your mouse. For some, this will be located directly on the bottom in plain sight. On others, it will be located underneath one of the removable weights attached to the bottom of the mouse. ( THE TOP RIGHT ) 3: Using a small paperclip or push-pin, press down on the button inside the pinhole. 4: Plug your mouse back into the computer, while holding down the pinhole button. 5: Once it is plugged back in, your computer should recognize a drive called CRP_Disabled. Please open this. 6: Download the files from the link below. 7: Delete the file FIRMWARE.BIN from the CRP_DISABLED drive, and then place the file with ISP in it’s name to the CRP_Disabled drive. 8: Once you have performed the steps above, please unplug your mouse and then plug it back in. The device will then return to normal. I have the files for M65, https://files.fm/u/xpzdp5m8 !!! (ALL COME FROM CORSAIR, NOT ME) Edited July 26, 2018 by SimpleUser0 Link to comment Share on other sites More sharing options...
Oldhammer66 Posted July 26, 2018 Share Posted July 26, 2018 Thank you very much as my mouse M65 rgb stopped working and I followed your instructions and I very happy to say it back working many thanks Link to comment Share on other sites More sharing options...
Goofee Posted July 26, 2018 Share Posted July 26, 2018 Mine only has space for 64 kb, i think it's because i have the non pro version. Oh well, have to wait for Corsair i guess! Link to comment Share on other sites More sharing options...
drforster Posted July 26, 2018 Share Posted July 26, 2018 Mine also no longer is working, guess my chipset wasn't one of the tested hundreds of times. Link to comment Share on other sites More sharing options...
helishmeli Posted July 26, 2018 Share Posted July 26, 2018 so wait, today there were two updated? one for iCUE and one for firmware? is it definitely not the iCUE update that is bad? Link to comment Share on other sites More sharing options...
Goofee Posted July 27, 2018 Share Posted July 27, 2018 We are investigating this issue. We're not sure why it happened as we've tested the update process hundreds of times on multiple types of chipsets. As a precaution, we will pull this update for now. Can you guys provide a firmware i can revert back to? I have the m65 NON pro. Thanks! Link to comment Share on other sites More sharing options...
c-attack Posted July 27, 2018 Share Posted July 27, 2018 Can you guys provide a firmware i can revert back to? I have the m65 NON pro. Thanks! You need to be very specific about your model. There is both the M65 RGB Laser and plain "M65" (non-RGB). Link to comment Share on other sites More sharing options...
Goofee Posted July 27, 2018 Share Posted July 27, 2018 You need to be very specific about your model. There is both the M65 RGB Laser and plain "M65" (non-RGB). Thanks for the tip. I have this model: CH-9000071-EU Link to comment Share on other sites More sharing options...
Rabbit78 Posted July 27, 2018 Share Posted July 27, 2018 hiya guys same as happened to me purchased a scimitar pro rgb worked fine till i downloaded cue an it tried updating every time i put it in now get CPR disabld any help will be appreciated i have a brand new mouse i haven't used yet cheers Link to comment Share on other sites More sharing options...
c-attack Posted July 27, 2018 Share Posted July 27, 2018 hiya guys same as happened to me purchased a scimitar pro rgb worked fine till i downloaded cue an it tried updating every time i put it in now get CPR disabld any help will be appreciated i have a brand new mouse i haven't used yet I am afraid there is a Scimitar thread as well. Carefully follow the directions in that one and I believe the Scimitar firmware file is attached within. http://forum.corsair.com/v3/showthread.php?t=179746 Link to comment Share on other sites More sharing options...
JeenMK Posted July 28, 2018 Share Posted July 28, 2018 I have a same problem with a K70 Lux RGB CH-9101010-BR Have ticket 26/07/2018 #758648 Link to comment Share on other sites More sharing options...
c-attack Posted July 28, 2018 Share Posted July 28, 2018 I have a same problem with a K70 Lux RGB CH-9101010-BR Have ticket 26/07/2018 #758648 And a K70 LUX thread as well. http://forum.corsair.com/v3/showthread.php?t=179798 Link to comment Share on other sites More sharing options...
OliTheGap Posted March 14, 2019 Share Posted March 14, 2019 So what you need to do: i edit it only for M65 PRO 1: Unplug your mouse from the computer. 2: Locate the small pinhole underneath your mouse. For some, this will be located directly on the bottom in plain sight. On others, it will be located underneath one of the removable weights attached to the bottom of the mouse. ( THE TOP RIGHT ) 3: Using a small paperclip or push-pin, press down on the button inside the pinhole. 4: Plug your mouse back into the computer, while holding down the pinhole button. 5: Once it is plugged back in, your computer should recognize a drive called CRP_Disabled. Please open this. 6: Download the files from the link below. 7: Delete the file FIRMWARE.BIN from the CRP_DISABLED drive, and then place the file with ISP in it’s name to the CRP_Disabled drive. 8: Once you have performed the steps above, please unplug your mouse and then plug it back in. The device will then return to normal. I have the files for M65, https://files.fm/u/xpzdp5m8 !!! (ALL COME FROM CORSAIR, NOT ME) Can you update the link please? Link to comment Share on other sites More sharing options...
xelasoccer Posted May 16, 2019 Share Posted May 16, 2019 Just spent an hour researching why my M65 RGB failed the firmware update over and over. It turns out that if you have your mouse plugged into the pass through port on your keyboard it will not work. If you are having this problem reboot your computer to get your mouse to show back up in iCue, plug your mouse directly into a rear usb port on your pc and try again. The firmware update was successful on the first try for me after doing this. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 16, 2019 Share Posted May 16, 2019 Never do a flash if the dongle or mouse isn't connected directly to a main USB port. The flash utility tries to lock the port while it's working, and will fail if it's on a hub. Link to comment Share on other sites More sharing options...
saint__aries Posted April 14, 2020 Share Posted April 14, 2020 Hi Today iCUE offered me to upgrade my M65 Pro RGB (CH-9300011-NA) firmware and I did. After the upgrade the mouse stopped working, Instead it appears as a USB storage device named "CRP DISABLED". The device contains one file firmware.bin dated 2/6/2009. Help :bigeyes: Thanks, Shanti i have this same issue please help Link to comment Share on other sites More sharing options...
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