RexRanger Posted March 3, 2016 Share Posted March 3, 2016 Got my corsair 750d yesterday. And i was so excited and looking forward to it but what a big surprise it came with! Anyways what should I do guys. Don't really want to wait for an RMA because I want to use this lovely case soon. Apparently this was the only thing wrong with the case. Prolly gonna make this case worth almost 200$ if i buy a new windowed side panel. The window is in 2 pieces and the frame sore the side panel/window is dented in. Super salty when i got this package... I am probably not going to be looking for cases online now unless they are like double boxed, maybe? :mad::mad::mad::sigh!::[pouts: Bought from NewEgg and the shipping used was the 3 Day one along with rush processing with Fedex... I thoguth ups was a little bad, and then this experience! Link to comment Share on other sites More sharing options...
RexRanger Posted March 3, 2016 Author Share Posted March 3, 2016 Wow I am really pleased and some what happy at the moment, just submitted a ticket and in less than hour they confirmed the ticket and will be sending me a replacement! Thanks Corsair i really appreciate this. Link to comment Share on other sites More sharing options...
GoNz0 Posted March 4, 2016 Share Posted March 4, 2016 They do have the best CS, they would save a lot of money by shipping in double reinforced boxes with corners pre fitted though. The cases are so big most shippers treat them like footballs. Link to comment Share on other sites More sharing options...
RexRanger Posted March 4, 2016 Author Share Posted March 4, 2016 tell me about it, heres some pics of the abuse. wouldve easily been prevented if double boxed.https://imgur.com/a/nUcjo Link to comment Share on other sites More sharing options...
snapper69 Posted March 4, 2016 Share Posted March 4, 2016 Have you contacted NewEgg about it? They have a contract with the carrier to deliver it undamaged. Or you could start a ticket with Corsair, they will probably send you a new panel out, in which case once they have agreed that, you can start using it immediately, without the side panel. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 4, 2016 Corsair Employee Share Posted March 4, 2016 Wow I am really pleased and some what happy at the moment, just submitted a ticket and in less than hour they confirmed the ticket and will be sending me a replacement! Thanks Corsair i really appreciate this. Awesome! glad to hear that our support guys were able to sort it out right away :) Let us know if you have any issues with the replacement panel. Link to comment Share on other sites More sharing options...
RexRanger Posted March 5, 2016 Author Share Posted March 5, 2016 anyone know how long it takes for corsairto ship? i was approvedthursday morning and still no notification that the side panels is on the way or anything. Link to comment Share on other sites More sharing options...
Smiffo Posted March 5, 2016 Share Posted March 5, 2016 tell me about it, heres some pics of the abuse. wouldve easily been prevented if double boxed.https://imgur.com/a/nUcjo That's not been kicked, it'll be have been used to stand on when they were loading the van. I'm hoping it's a rare exception, in the 20+ years of me buying PC kit online I've never had goods damaged in transit. Link to comment Share on other sites More sharing options...
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