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Old 05-14-2019, 01:04 PM
Stefan592 Stefan592 is offline
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Default Wireless Headsets Suggestion in iCUE

Hey there, new guy here, just bought a VOID PRO RGB and I'm astonished at how fast the battery dies...no biggy, I guess it does draw a lot of power and yes, I did full charge it before use, however, I've got a suggestion.

How about a way to know the battery's current power level within iCUE? Is it possible and if so, could we see it being implemented? I'd sure hope so. After each gaming session I'd like to know exactly how much power I've got left, if it's worth leaving it to power back up before my next session or whether I can have another session before I lay it down to recharge.

Hope this can be a worthy contribution to you guys.
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Old 05-14-2019, 04:04 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Default

How fast is it dying?

Many similar issues on our headsets can be solved by doing a simple Soft-Reset. This will disconnect the battery from the void, and then reconnect it. All you would need to do is:
1. Make sure your headset is powered off.
2. Hold the Mute button on the void headset down for about 15 seconds
3. After holding the Mute button, hold the Power button until the headset turns on.
Then try testing the headset. If it is still having issues, please contact us again for further troubleshooting.
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