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Corsair Calico Jack

Corsair Employees
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Everything posted by Corsair Calico Jack

  1. It renders an overlay over the sides, so the output you're using shouldn't matter.
  2. The QL fans include a Lighting Node CORE. A Lighting Node Core is essentially a Lighting Node Pro and Hub combined into a single product. The "two piece" you're referring to is a Lighting Node Pro. The 6 channel item is an RGB hub. So,if you have 2 USB headers on the board, you can plug your Lighting Node Pro (LNP) and Lighting Node Core (LNC) into the board separately. If you do not, then you would need to purchase another RGB Hub, plug the LL fans into one hub and the QL fans into the other, and plug both into the Lighting Node Pro. Alternatively, you can buy a Commander Pro, and plug the Lighting Node Core into the USB header into USB hub in the back of that product.
  3. Ok, so I'm reading through this and I feel some clarification is needed. You can't use more than 6 strips on one channel because of the LED limitation. Each channel can't power more than 4 long and 2 short strips. Each channel is essentially a different lighting controller, so you cant just run the extra strips on the other channel. The max number of LEDs is listed in your manual. The strips need to be plugged in in this specific order: Short, Long, Long, Short, Long, Long. The controller is expected to be in the bottom right corner of the monitor. Here is a video outlining the installation: There's a lot of feedback here, and I'm happy to forward it, but please remember that the video playback and how it operates is limited in numerous ways in order to achieve that immediate ambient color change. I can't promise anything, but I can certainly make sure that our teams are aware of the discussion around Ultrawide. I'm not going to be able to offer any specific changes, but if you have feedback regarding how it operates, you are certainly free to share and discuss on this thread.
  4. You would need either 2 hubs and a lighting Node Pro, or you can use what you have but would need another USB header on the board. Alternatively, you can just buy a Commander Pro and plug into the USB headers in the back of it.
  5. Devbiker is probably right here. Most likely the fan is faulty. Try his suggestion above, and then create a ticket on help.corsair.com if you can't just have the fan replaced at the store. We'll get you set up.
  6. I'd suggest creating a ticket on help.corsair.com Either the firmware needs to be flashed, or some of these LED's have failed. Both issues will need to be fixed through a ticket, so I'd suggest just going ahead with it.
  7. Just to correct Zotty above, you cannot mix any fans on the hub. Every fan on the RGB hub must be the same kind of fan. Also, please note that you need a Commander Pro, Lighting Node Pro, or Lighting Node Core in order to control your fans in iCUE.
  8. It's not exactly specific to iCUE. This is an issue AMD's been dealing with:
  9. Have you guys seen QL fans? https://www.corsair.com/us/en/Categories/Products/Fans/RGB-%26-LED-Fans/iCUE-QL-RGB-PWM-Fan/p/CO-9050098-WW
  10. Stated by AMD, this isn't specific to iCUE. This is a problem related to monitoring software and the 3000/2000 series CPU's. You can try the solution I offered above, which will turn off the Hardware related iCUE functions, or wait for further BIOS updates.
  11. Go to Services.msc, locate the Corsair Service, right click it and select Properties, change Startup Type to Disabled, and then Select Service Status Stop. That should turn it off and keep it off until u start the service again in services msc.
  12. It's because your in a Hardware profile. You need to use a Software Profile in order to use the Advanced Settings you are attempting to use.
  13. Why do a macro? Reassign the Aim with Knife button in the game to RCTRL. Then create a Keystroke Remap in iCUE that presses RCTRL and Attack and assign it to the mouse. Much easier than creating the macro and worrying about delays and timing.
  14. Hi, Same thing. They all use the same CPUID SDK. They can't all grab from the sensors at the same time, so they'll conflict.
  15. ^^^As stated above. You have to bind left click to something else first.
  16. You should probably contact the manufacturer of the mouse regarding this question.
  17. Are you using them both at the same time? Their wireless may be conflicting with eachother... I would also suggest doing a clean reinstall: - Please make sure to install all updates for Windows. . - Install RevoUninstaller: http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?part=dl-&subj=dl&tag=button - Run RevoUninstaller -Select iCUE, and then select uninstall - Restart your computer - Reinstall CUE. Normally I would link you the straight manual uninstall article but it's down right now. This works fine also.
  18. No, there is no indication..... Which is actually pretty bad huh? I'll try to forward this to see if they can add in something.
  19. Try turning down the polling rate to the mouse. Go to settings and change the setting for the Polling Rate of the mouse to 250mhz.
  20. I had someone post it to your ticket, so it should be there now.
  21. Create a ticket and we can help. We don't need the warranty card, although having the receipt is certainly helpful.
  22. Please go to CONTROL PANEL / HARDWARE AND SOUND / POWER OPTIONS and then click on CHANGE PLAN SETTINGS (for your current default power plan). After that click on CHANGE ADVANCED POWER SETTINGS. When new window opens, scroll down the list a bit until you hit USB SETTINGS. Click little square with plus in it, and then click another little square with plus next to USB SELECTIVE SUSPEND SETTING. Check the state of it, and make sure it's set to DISABLED. Then restart the PC. See if that makes any difference. Hope this helps.
  23. no, support.corsair.com. the brazil tickets go to a Brazil team. We just needed a local team to handle shipping into the region.
  24. This issue was fixed in another thread by changing the language in iCUE from English, to Japanese, and then English again.
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