GrilledCheeseIz Posted July 3, 2017 Share Posted July 3, 2017 Hi. I have a major problem with my keyboard after having it for 2 years. To explain I have done everything there is from unplugging it from my computer and also calling corsair and doing a soft (Hard?) reset with holding the Esc key down. I have even tried cleaning my keyboard with rubbing alcohol. Nothing can be done. My computer is up to date with everything for the keyboard and my bios and everything else related. Here is whats wrong in picture form: http://imageshack.com/a/img924/2858/YBDZ0n.jpg I have marked where the problem is so you can see it more clearly. The issue is some of the keys are stuck on blue or a faint purple when changing the colours. They don't change at all. Plus when using a light effect they change a little bit, but more to just flashing those colours they are stuck on. I would like to find a fix for it. If anyone knows anything that can be done that would be great. Link to comment Share on other sites More sharing options...
Toasted Posted July 4, 2017 Share Posted July 4, 2017 Put in a support ticket with Corsair and see whether a hard reset resolves the issue. Link to comment Share on other sites More sharing options...
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