xPubHD Posted March 28, 2018 Share Posted March 28, 2018 Hey, Today I got home and I went on my computer just to realize that the scroll wheel on my Corsair Glaive isn't working. I did not understand why and I have not seen any other people having this problem on the Corsair Forum based on the Google searches that I've done. It first started off with that it was like some kind of force not letting it too scroll, so it would go up but down again and the same thing with it going down and then up. Then it started to really act up by just flipping to the other side of the site when scrolling. When checking my Windows mouse settings I had 3 lines per scroll which I remember always having. Then after that, I put it on one page then reverted it and it worked. After a while it stopped working completely, really weird. So now my scroll wheel isn't working at all. I have tried restarting my computer, forcing update, clearing onboard memory, messing around with some settings to see if it works but then ended up reverting it back. Everything is up to date and I am currently running my computer on Windows 7. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 28, 2018 Corsair Employee Share Posted March 28, 2018 Looks like you did almost all the troubleshooting steps. Have you tried connecting to a different USB port on the back of the motherboard, or tried on a different PC/Laptop? Link to comment Share on other sites More sharing options...
xPubHD Posted March 28, 2018 Author Share Posted March 28, 2018 Yes, I even tried another mouse on my main computer but with no success. I guess that I will have to return it for a replacement. Link to comment Share on other sites More sharing options...
wim-bart Posted April 4, 2018 Share Posted April 4, 2018 Having the same problem. I did carefully clean it with air and it worked like a charm for about one day, after that the behaviour returned and I wished I never bought this product. Link to comment Share on other sites More sharing options...
falloff Posted June 17, 2018 Share Posted June 17, 2018 I have a similar issue with my Glaive that my Sabre never had. Within the first few months, my Glaive's left button started to have an issue where clicks didn't register because the button wasn't coming up with enough force. A bit later, my scroll wheel started to have an issue as well. If I apply only a little pressure on the wheel, it moves but doesn't make the clicks it's supposed to so that scrolling doesn't work. I thought the Glaive was gonna be a great mouse for at least 2 or 3 years but I guess that its quality is gonna prevent me from using it for that long. My sabre works fine still and compressed air doesn't help. Link to comment Share on other sites More sharing options...
Fendalton Posted January 2, 2020 Share Posted January 2, 2020 If I apply only a little pressure on the wheel, it moves but doesn't make the clicks it's supposed to so that scrolling doesn't work. I have the Corsair Glave too and stumbled across this thread from google. I have the exact same issue as you: if you scroll slow, it doesn't register while the wheel is moving. If you look closer, you can see when you scroll the rubber wheel slowly, that it slides over the plastic wheel itself like it doesn't have the grip, so it doesn't move the silver wheel part, so it doesn't register any movement. It's like the rubber on a tire moving while the rim stays still. Might put a touch of glue on the side to keep it attached. Link to comment Share on other sites More sharing options...
Kelowna Baron Posted December 8, 2020 Share Posted December 8, 2020 Having the same problem with Glave. Rubber spins but wheel does not. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted December 8, 2020 Corsair Employee Share Posted December 8, 2020 Having the same problem with Glave. Rubber spins but wheel does not. Hi Kelowna, If you haven't already, I suggest contacting our support team by opening a ticket at https://help.corsair.com, they'll be able to take care of you. Link to comment Share on other sites More sharing options...
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