The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Thread Tools Search this Thread Rate Thread Display Modes
Old 06-25-2019, 12:13 AM
Boneskull Boneskull is offline
Registered User
Join Date: Jun 2019
Posts: 0
POST ID # = 1009222
Boneskull Reputation: 10
Default Advanced RMA Refund

ARMA request from ticket # 889274 [Incident: 190501-000231]

After having an issue with a RAM module I created and RMA and it was granted quite quickly. However, being a single 8GB module from a 16GB kit, you required the entire kit to be returned. I asked for an advance RMA and you gladly accommodated my request.

Standard procedure is to charge my credit card, usually after so many days, but you chose to charge it right away. Not a problem (other than doing refunds in foreign currency involves some percentage losses on my side through the credit card company)...

I sent back the product on May 29, 2019.

Upon checking the status of the RMA, the original link in the email no longer goes to the RMA site it once did.

I have since sent a couple of emails to as presented on your website, however no reply as of yet.... and no refund as of yet. This makes 26 days...

Is it normal for Corsair to take so long with the RMA process?

Awaiting a reply / refund / some form of communication.

Thank you.

Last edited by Boneskull; 06-25-2019 at 12:16 AM.
Reply With Quote
Old 06-25-2019, 01:45 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
Join Date: Aug 2018
Posts: 1
POST ID # = 1009298
Corsair Wootaru Reputation: 17

I've reached out and got an agent to work on your ARMA refund.
Reply With Quote

arma, refund, rma

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 04:01 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.