gjvanzyl Posted July 20, 2018 Share Posted July 20, 2018 Hi Got a new VOID PRO RGB Wireless headset. Since installing the iCUE software the CorsairService keeps nailing my WMI service. Constantly using about 15-20% CPU. Updated to the latest dongle firmware and software, still happening. :mad: If I stop the service, WMI settles down but then the headset lights go disco mode... :sigh!: Is this normal? Link to comment Share on other sites More sharing options...
c-attack Posted July 20, 2018 Share Posted July 20, 2018 Can you confirm you iCUE version? The latest is 3.5.111. I am afraid disco mode is standard when you kill the app/service and relinquish control. Link to comment Share on other sites More sharing options...
Attack No.1 Posted July 21, 2018 Share Posted July 21, 2018 (edited) I’m getting this with my RGB STRAFE keyboard, so I uninstalled ICUE and it drops. Latest version and version before. This ICUE software isn’t going down well. Edited July 22, 2018 by Attack No.1 Link to comment Share on other sites More sharing options...
gjvanzyl Posted July 25, 2018 Author Share Posted July 25, 2018 Can you confirm you iCUE version? The latest is 3.5.111. I am afraid disco mode is standard when you kill the app/service and relinquish control. Correct. Using the same latest version I’m getting this with my RGB STRAFE keyboard, so I uninstalled ICUE and it drops. Latest version and version before. This ICUE software isn’t going down well. Found a workaround. I stopped and disabled the "Corsair Service" windows services. (services.msc) Load the iCUE software afterwards. This stops disco lights and does not nail my CPU Link to comment Share on other sites More sharing options...
J_Wildfire_T Posted July 26, 2018 Share Posted July 26, 2018 (edited) I'd just like to add that I too have just discovered that ICUE v3.5.111 had been the root cause of all my games momentarily freezing for about 1-2seconds every 5mins or so. I have reinstalled Windows 7 and even tried Window 10 to eliminate possibilities. I had to watch the processes list set to CPU usage to catch it. Once I fully disable iCUE all is well, no game lag. Like the previous poster, my WMI service is being hit hard. I can see both Corsair.Service.exe and WmiPrvSE.exe bouncing about and then they both spike. What's even more strange is that if I do an iCUE repair installation everything's fine for a day or so but then all of a sudden it starts up again out of the blue. I really hope Corsair on this and that a fix is swiftly forthcoming. If I strip out my Corsair Lighting Node Pro (Sell it off) I can go back to the 2nd gen CUE software quite happily. Update: Went back to CUE v2.24.50. I loose the Node Pro (Going to sell it off) but that's a trade im more than willing to make to have my lighting effects and be able to play at the same time. I'm sticking with this version until the iCUE BETA ends. Slapped wrists for Corsair for promoting iCUE when it's still in BETA and not making it clear so. I will be alerting everyone when streaming regarding this temp fix. Edited July 27, 2018 by J_Wildfire_T Updating testing results. Naught Corsair! Dissapointed in you guys. Link to comment Share on other sites More sharing options...
eqwe Posted August 21, 2018 Share Posted August 21, 2018 Just wanted to report that this seems to be fixed in 3.6.109 Link to comment Share on other sites More sharing options...
nullpointerexpe Posted July 24, 2019 Share Posted July 24, 2019 (edited) I've found this to still be an issue with the latest version of iCUE (v3.17.94 - Plus a K95 RGB Platinum). I've found that the process is causing the WMI Service Provider (WMIPrvSE) to absolutely SPAM the registry - it almost like it is constantly scanning for new hardware in a tight loop without any kind of sleep. I've opened a ticket with Corsair support giving them screenshots, and dumps from Sysinternals Process Monitor and Process Explorer. * Fingers crossed * WMIPrvSE Process Monitor Log.zip WMIPrvSE Process Info.zip Edited July 24, 2019 by nullpointerexpe Link to comment Share on other sites More sharing options...
VannevarB2 Posted July 31, 2019 Share Posted July 31, 2019 Chiming in that I am also seeing high CPU usage by WMI, and can confirm that stopping the Corsair Service eliminates this issue. Process Monitor shows hundreds of thousands of registry events in just minutes from WMI while the Corsair Service is running. Surface Book with latest updates here. Link to comment Share on other sites More sharing options...
VannevarB2 Posted August 7, 2019 Share Posted August 7, 2019 Still an issue in 3.18.77 release; only disabling and stopping Corsair Service resolves the problem. Link to comment Share on other sites More sharing options...
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