I have the headphones a couple of months ago and at the beginning I had no problem connecting them via bluetooth, but from one day to the next they no longer connected to any device via bluetooth, I tried updating the drivers in the iCUE even forcing the update, but no it worked. I also tried "Factory Reset" by unplugging and plugging the dongle from the computer, but that didn't work either.
I have tried with different cell phones but none manages to find the bluetooth headphones. And in the bluetooth led of the headphones when I turn it on it shines purple for a second and then it stays blinking red, it never shows the blue light that it should show to pair it by bluetooth. Please help. :c
