I have the same issue now.
Slightly long post:
My Corsiar Void wireless is 1st gen (don't remember when I bought them, must be 2 or 3 years ago) they're also capable of 7.1 surround. I also have a K70 RGB keyboard and I did have a Sabre RGB mouse.
I *was* running the old CUE software without any issue with those products.
So my Sabre mouse had reached the end of it life, the coating on the outside was not good so I thought time for a change. I picked up a M55 RGB Pro, my logic was I already have CUE it'll be a simple job of plug and play.
Nope.
The old CUE software didn't recognise the mouse (even after PC restart) which was annoying. The instructions for the mouse (yeah, I read instructions) said download iCUE. I thought, yeah why not, I need to map the side buttons on the mouse so gotta do it.
Downloaded the current version and it removed my old version of CUE. All my Corsair products were recognised - it even prompted me to download firmware for my keyboard.
Everything seemed ok, but (because I had issues with my Void and Discord in the past) I decided to check. Behold, my mic wasn't working. I checked it with Skype and Teams (both I use for work) and same there. Mic wasn't working.
I searched and found various "fixes" on this forum. Tried the soft reset of the headset, rolled back the version of iCUE to 161 (that's the version I currently have installed). I seem to finally get it working after about 20 minutes of fudging about. But every time I restart my PC the Mic stops working.
Like most on here, when booting up the PC I get the "Mic off" message and feedback on/off message. But when using the headset button for mute I only get the feedback on/off message. The boom mic has a solid red led.
I've checked all settings on my PC but can't find any setting to unmute the mic (all settings say the mic is working properly).
If I quit out of iCUE everything works ok - I could work without iCUE, sure, but the OCD in me hates the fact my keyboard is stuck on the "out of the box" red LED (white led for WASD and directional keys) the mouse and headset have different strobing LEDs - nothing is coordinated and it bugs me (lol).
I don't have any other audio software installed and all Corsair products have the up to date firmware installed.
I love my Void headset, I really do, but this is trying my patience!
I have the same issue now. Slightly long post: My Corsiar Void wireless is 1st gen (don't remember when I bought them, must be 2 or 3 years ago) they're also capable of 7.1 surround. I also have a K70 RGB keyboard and I did have a Sabre RGB mouse. I *was* running the old CUE software without any issue with those products. So my Sabre mouse had reached the end of it life, the coating on the outside was not good so I thought time for a change. I picked up a M55 RGB Pro, my logic was I already have CUE it'll be a simple job of plug and play. Nope. The old CUE software didn't recognise the mouse (even after PC restart) which was annoying. The instructions for the mouse (yeah, I read instructions) said download iCUE. I thought, yeah why not, I need to map the side buttons on the mouse so gotta do it. Downloaded the current version and it removed my old version of CUE. All my Corsair products were recognised - it even prompted me to download firmware for my keyboard. Everything seemed ok, but (because I had issues with my Void and Discord in the past) I decided to check. Behold, my mic wasn't working. I checked it with Skype and Teams (both I use for work) and same there. Mic wasn't working. I searched and found various "fixes" on this forum. Tried the soft reset of the headset, rolled back the version of iCUE to 161 (that's the version I currently have installed). I seem to finally get it working after about 20 minutes of fudging about. But every time I restart my PC the Mic stops working. Like most on here, when booting up the PC I get the "Mic off" message and feedback on/off message. But when using the headset button for mute I only get the feedback on/off message. The boom mic has a solid red led. I've checked all settings on my PC but can't find any setting to unmute the mic (all settings say the mic is working properly). If I quit out of iCUE everything works ok - I could work without iCUE, sure, but the OCD in me hates the fact my keyboard is stuck on the "out of the box" red LED (white led for WASD and directional keys) the mouse and headset have different strobing LEDs - nothing is coordinated and it bugs me (lol). I don't have any other audio software installed and all Corsair products have the up to date firmware installed. I love my Void headset, I really do, but this is trying my patience!