Cpotter85

The only other audio software I have on my machine is Audacity, which I have used with my headset for over 2 years now with no issues until this week. I have followed the settings you linked, and all of them are set up exactly as described in your post. Yes this issue persists both when the iCUE software is open and is exited out of.

So this problem started up for me today. I have a wireless Void Pro that is capable of doing surround. I was in the middle of talking and pulled the mic arm up to mute to caugh, when I moved the mic arm down it stayed muted. I was already running v. 0.15 firmware on my headset as well as version 3.34.161 iCUE. I have done the following troubleshooting steps. 1.) Hardreset the headset by holding down the mute button for 15 seconds, then powering back on. I have done this both connected to my PC and disconnected from it. 2.) Restarted the Corsair services on my PC 3.) Ensured that the mic settings for the headset are set to DVD and not telephony 4.) Ensured firmware was to latest version. Forced version update even though it was up to date. 5.) Ensured iCUE software was at latest version (it was) 6,) Uninstalled iCUE software and reinstalled When I did the reinstall the mic volume and sidetone slider bars finally were no longer greyed out in the iCUE software. Once I powered on my headset though, they greyed back out and the mic arm still showed a red light on it and the headset stated the mic was off. I hope this is plenty of information for you to go off of.