Just adding a plus 1 here. Thank god this thread exists, I called corsair customer service and within 45 seconds of describing the issues they offered to send me a replacement commander core pro, but i would have to ship mine back first. For me, the commander core pro works, just any item plugged into it’s additional USB ports behave as if they aren’t plugged in at all.
I didn’t want to ship it back because then I wouldn’t be able to control my fans so I just order that nzxt internal hub. I will update if that solves my problems as well.
Asus X570-Pro here as well.