HeyDontSlip Posted August 17, 2013 Share Posted August 17, 2013 I opened a ticket to return my 300R side panel but have gotten a response in 4 days... Guess Corsair doesnt want customers returning products -.- Link to comment Share on other sites More sharing options...
wytnyt Posted August 17, 2013 Share Posted August 17, 2013 I opened a ticket to return my 300R side panel but have gotten a response in 4 days... Guess Corsair doesnt want customers returning products -.- theres thousands of customer requests on a daily basis,so some take time however you can use the conventional way and call them.this will get you instant service which is why i always call myself... Link to comment Share on other sites More sharing options...
peanutz94 Posted August 18, 2013 Share Posted August 18, 2013 I opened a ticket to return my 300R side panel but have gotten a response in 4 days... Guess Corsair doesnt want customers returning products -.- Sorry to hear that. Unfortunately they are closed on the weekends. So you may not hear anything until Monday. If you do not, please try calling the toll free number. They will take care of you n the spot. You won't be required to send anything back. They will just send you a new one. Oh, and just to be sure, check your junk mail folder? They sometimes end up there. And have you logged into your support case to see if there was any movement or response? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 19, 2013 Corsair Employee Share Posted August 19, 2013 Please post your ticket number here. I'll get someone to take care of it. Link to comment Share on other sites More sharing options...
HeyDontSlip Posted August 22, 2013 Author Share Posted August 22, 2013 My ticket # is 6082771 and I don't want another one I want to return this and get my money back Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 22, 2013 Corsair Employee Share Posted August 22, 2013 I can't help you with web store refund through forum. I transferred your case to the web store associate. I highly recommend you to give us a call directly and speak to customer service dept. to setup the refund process. Link to comment Share on other sites More sharing options...
HeyDontSlip Posted September 2, 2013 Author Share Posted September 2, 2013 been 19 days and no response from Corsair.... Link to comment Share on other sites More sharing options...
Toasted Posted September 3, 2013 Share Posted September 3, 2013 Have you tried contacting customer service via phone? You can call them using Skype by calling their toll-free number. Link to comment Share on other sites More sharing options...
HeyDontSlip Posted September 8, 2013 Author Share Posted September 8, 2013 25 days no response lol guess I will call Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 10, 2013 Corsair Employee Share Posted September 10, 2013 I'm really sorry for the long delay. I've escalated your ticket to customer service dept. manager. Please check your ticket again for an update. Link to comment Share on other sites More sharing options...
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