cornishbrooksy Posted August 7, 2012 Share Posted August 7, 2012 Hey! A few problems with my H100, i dont know if it is 1 issue or a number of issues. First thing: Fans stuck on full speed....sounds like a jet plane taking off all the time. Second Thing: One of the plugs on the pump unit doesnt work, when a fan is plugger into it, then the fan doesnt work at all. Actually when swapping them, it has seemed to kill all the fans now. Third Thing: (Before all the fans died) The pump unit was stuck on setting 2. Button was unresponsive, and no response when trying to reset the firmware. Now the fans dies completely, all the lights have now turned off, and i now get a "CPU fan error" when booting up. Pretty sure this is a dead unit, and have requested an RMA under number :#4922811 Link to comment Share on other sites More sharing options...
Toasted Posted August 7, 2012 Share Posted August 7, 2012 If you recently purchased the H100 from a store, Contact your seller and ask if they can replace it for you. Link to comment Share on other sites More sharing options...
aerocool Posted August 7, 2012 Share Posted August 7, 2012 i got an replacement unit from my seller. if youve already tried the seller then submit an RMA. more quick and efficient way Link to comment Share on other sites More sharing options...
cornishbrooksy Posted August 7, 2012 Author Share Posted August 7, 2012 Will do, although Hong Kong is not to "returns" friendly, they always seem to want to go through the manufacturer. RMA is submitted anyway, will withdraw if i get any luck, but currently without a cooler, so need a quick resolution. Link to comment Share on other sites More sharing options...
Toasted Posted August 7, 2012 Share Posted August 7, 2012 Do you still have the stock cooler for the CPU? If you do you can use that. Or you can ask for an Advanced RMA by calling Customer service. Link to comment Share on other sites More sharing options...
cornishbrooksy Posted August 7, 2012 Author Share Posted August 7, 2012 Actually no...i replaced the broken stock cooler with the H100 as want to explore realms of OC'ing. Do Corsair have an RMA centre in Hong Kong? would make my life a lot easier if they do! as won't have to deal with postage. I did read somewhere that they do, but cannot find any info on it. Link to comment Share on other sites More sharing options...
peanutz94 Posted August 7, 2012 Share Posted August 7, 2012 Nearest depot to you would be Taiwan. The only other two are the Netherlands and USA. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 7, 2012 Corsair Employee Share Posted August 7, 2012 All end user RMA's requests would have to come through our support here in USA and once the RMA is given and depending on the product we will advise the closest Receiving Hub to you. You will not be able to request support directly from one of our Hub's with out speaking with us first. sorry! Link to comment Share on other sites More sharing options...
cornishbrooksy Posted August 8, 2012 Author Share Posted August 8, 2012 Understood RAM GUY. I have gone through the RMA process, and have been approved. I was just wondering if after it has gone through then it can be done like that. But obviously if my nearest one is Taiwan, then there is no choice in that! Link to comment Share on other sites More sharing options...
babdi Posted August 8, 2012 Share Posted August 8, 2012 We in India get from Hongkong. So you should too ,good luck ! :) The 3rd failed H100 was returned to reseller yesterday as there was no response from Corsair when I filled out a RMA request. Link to comment Share on other sites More sharing options...
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