jorgitoleon1 Posted September 19, 2010 Share Posted September 19, 2010 I am from Spain. I have recently bought one of your PSUs: the TX950 model. The problem is that my system reboots when I try to play games. However, the system runs fine if I use my old Nox Urano 600W. I'm affraid I am having some kind of incompatibility issue. I would like to know how can we solve this problem. I don't know if I have to do a RMA of this PSU. I have heard very good things about Corsair's technical support. Unfortunately, I have to check it now. I look forward to your prompt reply and a resolution to this problem. I can be contacted my Thank you. Link to comment Share on other sites More sharing options...
Wired Posted September 19, 2010 Share Posted September 19, 2010 http://www.corsair.com/helpdesk/ Link to comment Share on other sites More sharing options...
jorgitoleon1 Posted September 20, 2010 Author Share Posted September 20, 2010 Help please!!! Link to comment Share on other sites More sharing options...
Wired Posted September 20, 2010 Share Posted September 20, 2010 RMA the PSU via the link above. Link to comment Share on other sites More sharing options...
jorgitoleon1 Posted September 20, 2010 Author Share Posted September 20, 2010 Though it does not have it invoices they make me the rma? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 20, 2010 Corsair Employee Share Posted September 20, 2010 Though it does not have it invoices they make me the rma? I'm not sure I understand, are you having problems requesting the RMA? If you can submit the request and get a case number, you can post it here and I will get it approved ASAP! Link to comment Share on other sites More sharing options...
jorgitoleon1 Posted September 20, 2010 Author Share Posted September 20, 2010 el problema que tengo es que no tengo factura , porque me toco en un sorteo y a mi me da problema con mi placa asus , me gustaria venderla o cambiarla por otra , un saludo Link to comment Share on other sites More sharing options...
Wired Posted September 20, 2010 Share Posted September 20, 2010 The PSU is compatible. If you are having issues with it, use this link to get a replacement from Corsair: http://www.corsair.com/helpdesk/ Link to comment Share on other sites More sharing options...
jorgitoleon1 Posted September 20, 2010 Author Share Posted September 20, 2010 y de cuanto tiempo estariamos hablando para que me yegue a casa?porque esta todo en ingles y no entiendo mucho esto. Link to comment Share on other sites More sharing options...
Wired Posted September 20, 2010 Share Posted September 20, 2010 esta todo en ingles y no entiendo mucho esto.Don't quite understand you either :) Link to comment Share on other sites More sharing options...
Synthohol Posted September 20, 2010 Share Posted September 20, 2010 el RMA puede tardar cerca de dos semanas si es necesario si eso es lo que usted significa Link to comment Share on other sites More sharing options...
BloodlessDog Posted September 25, 2010 Share Posted September 25, 2010 What he is trying to tell you Corsair, is that apparently he has lost the invoice and the receipt for the purchase... He won the psu in a contest or sweepstakes or something like that... He would also like to know how much time the rma will take. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 28, 2010 Corsair Employee Share Posted September 28, 2010 Please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com for any questions regarding the RMA or the RMA process. Normally its a 7 day turn around time on the average RMA, but it depends where you are and how long it takes to get to us. Link to comment Share on other sites More sharing options...
SteveHiPowerMc Posted October 2, 2010 Share Posted October 2, 2010 Please read this post, this is my experience... I would like to suggest you to make the same. :laughing: Link to comment Share on other sites More sharing options...
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