adrianf74 Posted November 6, 2006 Share Posted November 6, 2006 Hello: I have a dead Corsair Flash Voyager (2GB) that was authorized for an RMA on Thursday. No further e-mail was received even though I sent a 2nd request 24 hours after the fact (Friday). It's now 48 hours and I've still heard nothing further. All help is appreciated. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 7, 2006 Corsair Employee Share Posted November 7, 2006 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
adrianf74 Posted November 24, 2006 Author Share Posted November 24, 2006 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature. Thank you. I actually found that link and sent an e-mail and received a prompt response. I was a little slow in sending back my 2GB stick, however, once I did send it out via XpressPost from Toronto, ON, Canada, I received a replacement stick in 7 business days (my replacement - a brand new one - was sent on the 21st NEXT DAY AIR and made it to my door two days later due to customs clearing). I haven't had a chance to test the new stick, however, I must congratulate Corsair for excellent customer service once I actually got past the RMA authorization stage. Thanks again for your help and prompt replacement! Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 25, 2006 Share Posted November 25, 2006 Thanks for the feedback! RMAs are unfortunate but we do our best. Link to comment Share on other sites More sharing options...
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