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RMA Request Authorzied - No Further E-Mails :(


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I have a dead Corsair Flash Voyager (2GB) that was authorized for an RMA on Thursday. No further e-mail was received even though I sent a 2nd request 24 hours after the fact (Friday). It's now 48 hours and I've still heard nothing further.


All help is appreciated.

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  • 3 weeks later...
Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature.


Thank you. I actually found that link and sent an e-mail and received a prompt response. I was a little slow in sending back my 2GB stick, however, once I did send it out via XpressPost from Toronto, ON, Canada, I received a replacement stick in 7 business days (my replacement - a brand new one - was sent on the 21st NEXT DAY AIR and made it to my door two days later due to customs clearing).


I haven't had a chance to test the new stick, however, I must congratulate Corsair for excellent customer service once I actually got past the RMA authorization stage. Thanks again for your help and prompt replacement!

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