rossnick Posted August 10, 2022 Share Posted August 10, 2022 I've got a cpu cooler I bought in december 2018, H60. Now this morning, the bios reports that the CPU FAN SPEED is 0, and after being on a few minutes, the CPU temps rises > 80 deg c. The SATA cable is connected, and the LED of the pump is on, I can't tell if there is coolant circulation or not. Is my pump dead ? What can I do ? Link to comment Share on other sites More sharing options...
LeDoyen Posted August 10, 2022 Share Posted August 10, 2022 with a dead pump or a clogged block, you may be able to feel one tube being cold-ish and the other very warm. That would tell you if you have a flow issue. You can take it to Corsair support directly and open a support ticket https://help.corsair.com/hc/en-us/requests/new The AIO has a 5 years warranty, in case it's confirmed it failed (which looks to be what happened) 2 Link to comment Share on other sites More sharing options...
rossnick Posted August 11, 2022 Author Share Posted August 11, 2022 Thanks for the tip. I've indeed also opened up a case with support. Good to know it's 5y warranty ! Indeed, one tube is mostly room temperature, and the other is rather hit. Link to comment Share on other sites More sharing options...
c-attack Posted August 11, 2022 Share Posted August 11, 2022 19 hours ago, rossnick said: Indeed, one tube is mostly room temperature, and the other is rather hit. Make sure that information is in the support ticket. Since the H60 does not have an internal temp sensor for liquid temp, we have to rely on subjective evidence. The typical temperature drop after a pass through a 120mm radiator is less than 1C. That is below touch perception and the tubes should always feel the same. If one is clearly hot, that is an obvious red flag and indicates a definite flow problem as suggested above. In combination with that continual cpu temp escalation after power on, it’s clear the unit needs to be replaced. Link to comment Share on other sites More sharing options...
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