Noodleface Posted February 25, 2022 Share Posted February 25, 2022 Hi all of a sudden my h150i pro is no longer detected by icue, in device manager there is an unknown usb device ( device descriptor request failed) which I assume is the h150i pro. How do I fix this? Link to comment Share on other sites More sharing options...
Noodleface Posted February 25, 2022 Author Share Posted February 25, 2022 Does corsair give active support on this forum? or do you have to make a ticket or something? Link to comment Share on other sites More sharing options...
c-attack Posted February 26, 2022 Share Posted February 26, 2022 Corsair Support is on the main website or there is a link at the bottom of this page. This is primarily a peer forum with users helping other users. Your description doesn’t provide any information beyond the fact the H150i is not detected leaving the field of responses fairly wide. Does it show up again if you disconnect and reconnect the USB 2 cable? Does it remain disconnected at all times, even after a full shutdown and restart? Presumably the AIO is still working? What were the circumstances when it first disconnected? Are you running any new monitoring software? Link to comment Share on other sites More sharing options...
Noodleface Posted February 27, 2022 Author Share Posted February 27, 2022 Using icue 4 on windows 11, I tried reinstalling icue, shutdown and restarting and unplugging usb cable, nothing works. Link to comment Share on other sites More sharing options...
DevBiker Posted February 27, 2022 Share Posted February 27, 2022 Did you unplug/replug the usb cable while the system was running? Link to comment Share on other sites More sharing options...
Noodleface Posted February 28, 2022 Author Share Posted February 28, 2022 9 hours ago, DevBiker said: Did you unplug/replug the usb cable while the system was running? Yep. Link to comment Share on other sites More sharing options...
DevBiker Posted February 28, 2022 Share Posted February 28, 2022 (edited) The cooler is working, yes? Just not showing in USB. Have you checked USBDeView to see if it shows in there? Also, perhaps try connecting to a different port. Edited February 28, 2022 by DevBiker 1 Link to comment Share on other sites More sharing options...
Noodleface Posted February 28, 2022 Author Share Posted February 28, 2022 The cooler is working yes, here's the usbdeview, as you can see theres unkown devices. Link to comment Share on other sites More sharing options...
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