memory problem Vengeance i7200 Memory Overclocking Failure

[Lightbolt1]

I recently got the Corsair Vengeance i7200, and it was having some serious issues with black screen crashing. I tried a plethora of troubleshooting, but what ended up fixing it was updating the BIOS to the latest one provided on Corsair's website. The bios update caused issues on it's own, was met with a black screen and no POST, had to reset the CMOS, and even then I was only able to get into BIOS/Windows upon taking out 3 of the 4 ram sticks. Turned the pc off and put the other ram sticks back in, but upon booting it up, I consistently received "Memory Overclocking Failure." I found that turning off the XMP profile in the BIOS fixed this issue, and I'm able to reboot without issue.

 

XMP profile didn't cause this before the BIOS update. I tried manually setting the frequency to 3200 MHz, timings to 16-18-18-36, and voltage to 1.35, to no avail. I'm still rather new to messing around with computers, so I'm not quite sure what to do. I'm pretty certain that the BIOS update is what solved my crashes, as I've heard other people also fixed their crashes with it, so I don't think I should flash to the old version. I'd definitely like to get the advertised 3200 MHz out of the memory and would appreciate any troubleshooting advice.

[Corsair Caliente]

Which Vengeance PC do you own?  Do you have the SKU?

[Lightbolt1]

On 8/19/2021 at 7:07 PM, Corsair Caliente said:

Which Vengeance PC do you own?  Do you have the SKU?

Sorry for the delayed response, I hadn't gotten a notification for your reply.

 

Yes, I have the "SKU CS-9050020-NA."

[Corsair Caliente]

On 8/19/2021 at 7:07 PM, Corsair Caliente said:

Which Vengeance PC do you own?  Do you have the SKU?

Sorry for the delayed response, I hadn't gotten a notification for your reply.

 

Yes, I have the "SKU CS-9050020-NA."

I'll reach out to one of our agents to see what they can do for you.