chang3ling Posted November 20, 2019 Share Posted November 20, 2019 (edited) Mostly works great, but a few things I've noticed on my work machine: - Starting iCUE seems to kill my LAN. This is annoying, though not breaking, because the wifi still works. I have confirmed that the LAN will work fine until I start iCUE. The moment it starts my LAN dies. - After a reboot it will not detect my keyboard until I log in and iCUE starts. This is mostly annoying because I have to physically remove the machine from my Hengedock, open it, log in, and then put it back. My system: - MacBook Pro (15-inch, 2018) - Processor 2.6 GHz Intel Core i7 - Memory 32 GB 2400 MHz DDR4 - Graphics Radeon Pro 560X 4 GB/Intel UHD Graphics 630 1536 MB I am running the latest iCUE. Edit: My keyboard is a Corsair K70 LUX firmware 3.08. I also have a Corsair M65 which is not detected. Edited November 20, 2019 by chang3ling Missed a detail. Link to comment Share on other sites More sharing options...
bwoodruff Posted November 21, 2019 Share Posted November 21, 2019 Mostly works great, but a few things I've noticed on my work machine: - Starting iCUE seems to kill my LAN. This is annoying, though not breaking, because the wifi still works. I have confirmed that the LAN will work fine until I start iCUE. The moment it starts my LAN dies. - After a reboot it will not detect my keyboard until I log in and iCUE starts. This is mostly annoying because I have to physically remove the machine from my Hengedock, open it, log in, and then put it back. My system: - MacBook Pro (15-inch, 2018) - Processor 2.6 GHz Intel Core i7 - Memory 32 GB 2400 MHz DDR4 - Graphics Radeon Pro 560X 4 GB/Intel UHD Graphics 630 1536 MB I am running the latest iCUE. Edit: My keyboard is a Corsair K70 LUX firmware 3.08. I also have a Corsair M65 which is not detected. I wonder if you are running into the same issue I described here: https://forum.corsair.com/forums/showpost.php?p=1024365&postcount=323 Link to comment Share on other sites More sharing options...
BlackScorpion Posted November 21, 2019 Share Posted November 21, 2019 OK , updated to this latest version and i'm having issues with the iCue app quitting or disconnecting on me. I did a restart to make sure it wasn't something conflicting with it , but still having the same issue when i restart my computer. Once the app loads it works perfectly , detecting my keyboard and headset. Link to comment Share on other sites More sharing options...
nogood Posted November 21, 2019 Share Posted November 21, 2019 ICUE newest version (MacOS) is not detecting my Glaive RGB mouse - when this will be fixed? It detects my K70 RGB keyboard, but not mouse. Link to comment Share on other sites More sharing options...
chang3ling Posted November 21, 2019 Share Posted November 21, 2019 I wonder if you are running into the same issue I described here: https://forum.corsair.com/forums/showpost.php?p=1024365&postcount=323 Yes, it looks like the same issue. I don't have a different keyboard to use though :P Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 23, 2019 Corsair Employee Share Posted November 23, 2019 If you’re a fan of CORSAIR peripherals, use macOS, and have always wanted that next level of customization, we’re happy to announce CORSAIR iCUE software for macOS. iCUE gives you near unlimited customization options for your peripherals’ glorious RGB lighting. To download iCUE for macOS, click the link below: http://www.corsair.com/downloads Depending on your device, and when it was last updated, there may be a few steps needed before you can take advantage of all the features that iCUE for Mac has to offer. You can verify which firmware version is currently installed in the iCUE software under the settings tab. If your firmware version starts with 3.XX, you are ready to go, and don’t require any further steps to use your device on macOS. We’ve taken the guesswork out of it for you and put together a list of legacy devices that require a firmware update: KEYBOARDS K63 Wireless K63 Wireless SE K65 RGB K65 RGB LUX K65 RGB Rapidfire K66 K68 K68 RGB K70 RGB K70 LUX RGB K70 Rapidfire K95 RGB K95 RGB Platinum STRAFE STRAFE RGB K95 RGB Platinum SE MICE M65 RGB M65 RGB PRO DARK CORE RGB DARK CORE SE RGB KATAR SABRE Optical SABRE Laser SCIMITAR RGB SCIMITAR RGB PRO You can identify your device using either the product name or part number indicated on the product label. Depending on the type of device you have, the product label will be in one of the following locations: Keyboards and Wireless Mice labels will be on the underside of the devicePart Numbers will start with a “CH-“Wired Mice will be on the tag near the USB. If you find yourself owning one of these legacy devices and isn’t detected in the iCUE software for macOS, you will need access to a PC running Windows with iCUE installed to perform the required firmware update. Simply connect your legacy device to the Windows PC and follow the steps in the How-To video below to perform the update within the iCUE software: [ame] [/ame] Your CORSAIR Legacy Device should now be detected in the iCUE software for your Mac. If you are having trouble with these instructions, or continue to experience issues with your CORSAIR device after manually updating it, contact us at https://help.corsair.com and would be happy to help. Link to comment Share on other sites More sharing options...
bwoodruff Posted November 25, 2019 Share Posted November 25, 2019 Yes, it looks like the same issue. I don't have a different keyboard to use though :P I'm just glad I'm not alone. Having not seen any other reports of it I thought maybe it was something unique to my setup. Hopefully if others are having the problem it is something Corsair can address. Link to comment Share on other sites More sharing options...
HappyFrito Posted November 29, 2019 Share Posted November 29, 2019 I recently started to have problems with mouse acceleration and cant figure out how to turn it off, please help. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted December 6, 2019 Corsair Employee Share Posted December 6, 2019 (edited) Closing this thread and merging to this thread https://forum.corsair.com/v3/showthread.php?t=191777 Edited December 6, 2019 by Greybeard Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 7, 2019 Share Posted December 7, 2019 (edited) Hope you have fixed all the bugs in your latest version, i'm getting constant disconnects and have to continuously plug and unplug my Void headset in order to have it work, This been happening since ver 3.21.72 BTW where the hell is the mac version on the icue site you only have 2 windows version? Edited December 7, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
davidbdeath Posted December 9, 2019 Share Posted December 9, 2019 The download link is at the top of this thread. On Mac OS no driver or software is needed to use the headset. If you are using a Corsair Keyboard or Mouse. I highly recommend not using iCUE for Mac OS and using CKB-Next. iCue for Mac OS still lacks basic functions like the mapping of modifier keys to a button. Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 10, 2019 Share Posted December 10, 2019 (edited) The download link is at the top of this thread. On Mac OS no driver or software is needed to use the headset. If you are using a Corsair Keyboard or Mouse. I highly recommend not using iCUE for Mac OS and using CKB-Next. iCue for Mac OS still lacks basic functions like the mapping of modifier keys to a button. Have you clicked on that link yet? There is two windows version listed, i had to do a manual search for it. And yes i do need the Icue to us the Dolby surround sound , which you don't get if running it from the mac without ICue. BTW do you have a link to the CKB version you speak of? Edited December 10, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
davidbdeath Posted December 10, 2019 Share Posted December 10, 2019 https://github.com/ckb-next/ckb-next/releases Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 11, 2019 Share Posted December 11, 2019 https://github.com/ckb-next/ckb-next/releases Thank you for the link. Link to comment Share on other sites More sharing options...
kuronoharu Posted December 12, 2019 Share Posted December 12, 2019 (edited) After talking on the phone with customer support, I was still unable to resolve the issue. My Strafe RGB keyboard (Japanese layout) is not being detected by the icue software. I have: Updated the keyboard firmware on a windows machine (v.3.08) Installed and reinstalled Icue v. 3.23.66 Nothing helps. Mac OS v. 10.15.2 Please fix Edited December 12, 2019 by kuronoharu extra info Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 12, 2019 Share Posted December 12, 2019 (edited) After talking on the phone with customer support, I was still unable to resolve the issue. My Strafe RGB keyboard (Japanese layout) is not being detected by the icue software. I have: Updated the keyboard firmware on a windows machine (v.3.08) Installed and reinstalled Icue v. 3.23.66 Nothing helps. Mac OS v. 10.15.2 Please fix Have you tried downgrading an older version, such as V/ 3.15.101 to see if the issue persist? i'm currently having issues with this latest version, so i might have to downgrade myself. Edited December 12, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
davidbdeath Posted December 15, 2019 Share Posted December 15, 2019 After talking on the phone with customer support, I was still unable to resolve the issue. My Strafe RGB keyboard (Japanese layout) is not being detected by the icue software. I have: Updated the keyboard firmware on a windows machine (v.3.08) Installed and reinstalled Icue v. 3.23.66 Nothing helps. Mac OS v. 10.15.2 Please fix Try CKB-Next instead of iCUE. Corsair can't even get basic functionality like mapping modifier keys to work. Creating Hardware profiles lacks consistency with software profiles. I'm not providing the link use a search engine and find it. Link to comment Share on other sites More sharing options...
realgargoyles Posted December 22, 2019 Share Posted December 22, 2019 I have an iMac running Mojave. When I have my keyboard plugged in, there are more lighting options—and then when I unplug it to use it wirelessly, it ignores the lighting patterns i've just set in the profiles and defaults to predetermined animations. Is there any way to use the lighting effects I designed without using the keyboard in wired mode? Thank you Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 22, 2019 Share Posted December 22, 2019 (edited) I have an iMac running Mojave. When I have my keyboard plugged in, there are more lighting options—and then when I unplug it to use it wirelessly, it ignores the lighting patterns i've just set in the profiles and defaults to predetermined animations. Is there any way to use the lighting effects I designed without using the keyboard in wired mode? Thank you Which keyboard are you using? I know that the k57 you get those extra setting with the lighting ONLY when wired, you wont get them when using it wireless. This is from there description: Choose from 18 different lighting effects wirelessly or plug in for total control of each individually lit key. Edited December 24, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
HappyFrito Posted December 26, 2019 Share Posted December 26, 2019 Is the Dark Core SE Wireless mouse supported? Link to comment Share on other sites More sharing options...
whoisnader Posted December 27, 2019 Share Posted December 27, 2019 Hi there, I purchased a k83 wireless and k63 wireless keyboards. The k83 paired with my MacBook Pro 2018 via bluetooth perfectly. However the k63 will not. The k63 works fine via USB cable and Wireless dongle but not Bluetooth. If I had to guess, it appears to be a timeout issue. This is what is happening: 1. I put the keyboard into bluetooth pairing mode. 2. I go into my Mac and select the keyboard and begin pairing. 3. Enter the security code and press enter on the keyboard. 4. Click continue on Mac and identify the keyboard using the buttons adjacent to the shift keys. 4. Click complete. Now depending on how quickly I do this, it will fail at any point of the process, but doing it quick gets me to the end and appears to connect but then disconnects and will never again connect, even when cycling power on the keyboard. I have tried the reset process: hold ESC, plug power in, release ESC, turn on. Observed my settings being reset but did not resolve the pairing issue. The keyboard firmware is 3.12 and Cue version is 3.23.66. Mac is Catalina with latest updates (10.15.2). Tried on an older iMac with the same version of OS X, still the same issue. Anyone else having this issue? Link to comment Share on other sites More sharing options...
BlackScorpion Posted December 28, 2019 Share Posted December 28, 2019 I'm having constant disconnection issues, keyboard acting all wonky, giving me error messages about the firmware being incompatible. I can't win, thought this would be fixed by now. Seems since version 3.15 was the only stable version for me, everything after that has given me issue after issues. Link to comment Share on other sites More sharing options...
BlackScorpion Posted January 3, 2020 Share Posted January 3, 2020 To CorsairJames, are we getting new updates, i'm still having issue with this last version constantly quitting on me and i'm still having the issue with the keyboard, not sure what's going on in your end but i submitted the request 15 days ago and i haven't received a response on it. I'm just about to get rid of this whole setup, really getting tired of these issues. Link to comment Share on other sites More sharing options...
ekohn00 Posted January 6, 2020 Share Posted January 6, 2020 Any support for LN Pro? Link to comment Share on other sites More sharing options...
davidbdeath Posted January 7, 2020 Share Posted January 7, 2020 Corair is not going to support the hackintosh community they said. Which means no supoort for LN Pro. Link to comment Share on other sites More sharing options...
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