FlyByTim Posted March 21, 2018 Share Posted March 21, 2018 Hello all, I am having issues with my Dark Core RGB SE mouse when I updated to v3.08. I get odd mouse snapping. Not often, but it's noticeable. It will jump or snap it's position an inch or two across the monitor as if there was some micro lag. I updated to this firmware twice. I use a USB 3.0 port on my keyboard so it's close, but not too close to the receiver with little interference. I have a beefy rig i7 6700k, 16 gb DDR4 ram, GTX 1080, so it's not my computer struggling or anything. It's most noticeable in the game Escape from Tarkov, but I notice it out of the game too. Anyone else have this issue? Or perhaps a fix? Thanks! Link to comment Share on other sites More sharing options...
xMacias Posted March 21, 2018 Share Posted March 21, 2018 It could just be an issue with Radio Frequency Interference. These days there are devices everywhere that emit radio frequencies like a router. You could try moving the receiver closer to your mouse using the extender, or changing which usb port you're using. If it feels especially bad, replugging your receiver should reset which band it's connected on and hopefully find a better one. Link to comment Share on other sites More sharing options...
FlyByTim Posted March 21, 2018 Author Share Posted March 21, 2018 I should mention that when it was on v0.33, it was fine. Also no new devices have been put near my computer to cause interference. I wish Corsair would just publish the firmware so I could install that instead. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 21, 2018 Corsair Employee Share Posted March 21, 2018 Try changing the USB port on the motherboard for your USB passthrough on the keyboard. We recommend using ports with Intel controllers. Link to comment Share on other sites More sharing options...
FlyByTim Posted March 24, 2018 Author Share Posted March 24, 2018 Thanks for the suggestion, but I tried all USB ports and it will still jump. Usually jumps to corner of the screen. No freezing or anything, just jumps. So in a game like an FPS, my vision will just turn randomly. Is there no way to just get the v0.33 download? I had 0 issues with that firmware. Link to comment Share on other sites More sharing options...
Apophis3 Posted March 25, 2018 Share Posted March 25, 2018 Try adjusting your mouse acceleration. Link to comment Share on other sites More sharing options...
FlyByTim Posted March 25, 2018 Author Share Posted March 25, 2018 I tried that with no luck. So I think I may have found the issue. I closed CUE. Unfortunately I think CUE is affecting it. Hasn't jumped yet with CUE closed. Link to comment Share on other sites More sharing options...
FlyByTim Posted March 26, 2018 Author Share Posted March 26, 2018 Update. Nope, still happens. Seems less often, but could just be placebo. Corsair, please just upload v0.33 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 26, 2018 Corsair Employee Share Posted March 26, 2018 You'll need to contact our Technical Support staff to obtain a different firmware version. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
DaveFace Posted April 12, 2018 Share Posted April 12, 2018 Registered here to follow this issue, I'm having the exact same problem every couple of minutes. And I'm noticing it using Windows normally, not just in games. The wireless receiver is positioned on the desk in front of it, if it was any closer it would basically be a wired mouse. Firmware says it's v3.08. Is there a fix incoming for this? Link to comment Share on other sites More sharing options...
PEneoark Posted April 12, 2018 Share Posted April 12, 2018 Also curious about this myself. It's happening to me wireless and wired. Link to comment Share on other sites More sharing options...
DaveFace Posted April 21, 2018 Share Posted April 21, 2018 Also curious about this myself. It's happening to me wireless and wired. I think it stopped for me when it was wired, as I think it switches from the wireless protocol at that point. Can't check as I hit a dead end with support and decided to return it. Shame as I liked the ergonomics of the mouse, but the wireless performance is rubbish. Link to comment Share on other sites More sharing options...
Zephyrus87 Posted April 25, 2018 Share Posted April 25, 2018 Same here, this is the issue I have tried to explain in the topic I started early today. So far I've noticed only in wireless mode (the dongle is in my k95 near the mice, but I have also tried to plug it directly into the case). It accours every 5-10 minutes, more noticeable in games, but I can spot it also in normal use such as web browsing. Link to comment Share on other sites More sharing options...
mce076 Posted May 27, 2018 Share Posted May 27, 2018 glitch warping mouse pointer is a feature is it not? seems to so reliably do it that you'd have to be blind to miss that during product testing.. i get it all the time, tried everything, every port, ever position etc and it doesnt matter Link to comment Share on other sites More sharing options...
Inheritance Posted May 28, 2018 Share Posted May 28, 2018 This issue happens when there is interference with the wifi signal. If you live in a wifi congested area you might want to consider non-wireless mice or plug in the Dark Core. Try replugging the wireless dongle sometimes this helps. Link to comment Share on other sites More sharing options...
Syberon Posted May 29, 2018 Share Posted May 29, 2018 This issue happens when there is interference with the wifi signal. If you live in a wifi congested area you might want to consider non-wireless mice or plug in the Dark Core. Try replugging the wireless dongle sometimes this helps. In the next thread of the forum related to the same issue i already answered that i don't have any of wi-fi networks except of mine and it works at 5Ghz thant not interfered with 2.4Ghz mouse receiver. And i don't have any other 2.4Ghz devices near my PC. And interference clearly is not the cause of this problem. Link to comment Share on other sites More sharing options...
shadow4501 Posted June 3, 2018 Share Posted June 3, 2018 recently a friend and i both bought the dark core se and have been having issues with it snapping to the top right corner of the screen also mousewheel down being triggered 20 times instantaniously. both generally happen hourly, dongle is very close firmware and cue are up to date. at least im not alone with this issue. Link to comment Share on other sites More sharing options...
Syberon Posted June 3, 2018 Share Posted June 3, 2018 have been having issues with it snapping to the top right corner of the screen Top right? I am and another people have snapping to top left corner. I found that this happens because CUE/iCUE loses for unknown reasons mouse connection and tying to reinit the mouse and profile which leads to this snapping. Link to comment Share on other sites More sharing options...
Daemonpix Posted September 22, 2018 Share Posted September 22, 2018 My mouse was doing some thing very similar. The mouse would randomly jump positions and select something. While playing Pubg I would be running then loooking at the sky without moving the mouse. I have tried playing with every setting in the cue software. I thought it might be the mouse pad but after switching that out also I determined it was a wireless inference issue after gaming with the cable plugged in and having no trouble. I believe the issue is my wireless charging pad. It was a cheap one from amazon. I have not had any problems since disconnecting the wireless charger. Link to comment Share on other sites More sharing options...
Apophis3 Posted September 22, 2018 Share Posted September 22, 2018 (edited) Wanted to chime in with my experience: I started playing Dragon Age: Inquisition again, and I noticed after a bit that my mouse would jump an extra 90 degrees when panning the camera, or running in a new direction by itself. After a lot of troubleshooting, I managed to fix the issue by addressing two issues: 1) Game was using VSync, and I discovered the game was rather laggy in response to mouse and key entries. Solved by disabling in-game VSync, and forcing Fast Sync via driver profile, in conjunction with RTSS frame capping to maxfps-0.1, which in my case is 59.987. Game is much more responsive, mouse jumping was far less severe, but still happened, which led to... 2) Cleaning my cloth Thermaltake Dasher pad. (To test, I swapped in a Ratpadz) Apparently the residue build-up on the pad was causing tracking issues. Wiped it down with warm water and some dish soap, and a sponge. Let dry overnight. Tracking is solid again. EDIT: Issue came back. After further testing with other hardware, it turns out it's the game's camera panning. Edited September 24, 2018 by Apophis3 Link to comment Share on other sites More sharing options...
MyPocketsTickle Posted September 23, 2018 Share Posted September 23, 2018 I'm experiencing the same issue, it will randomly snap in a random direction. It's harder to notice while browsing the web but is pretty annoying while playing games. Link to comment Share on other sites More sharing options...
domneth Posted November 18, 2018 Share Posted November 18, 2018 I was experiencing this issue. Thanks to other users, I determined it was only when using the iCUE software. Unfortunately, I have the Corsair wireless headset and the software improves my user experience. HOWEVER: after the last update to iCUE, which also seemed to have included a related firmware upgrade for my mouse, I am no longer experiencing the issue. It now behaves just as well wirelessly as it does when wired. Version software version 3.8.91, for anyone else experiencing the issue and wondering what's going on. Link to comment Share on other sites More sharing options...
stokboy Posted December 10, 2018 Share Posted December 10, 2018 Any updates on a fix for this? I got my Corsair Dark Core about a month ago, and it took me awhile to realize this jump was happening - but it's consistent. Link to comment Share on other sites More sharing options...
cooldude3785 Posted January 5, 2019 Share Posted January 5, 2019 My jumping issue was fixed when it took a male-female USB cord attached the receiver to the end and brought it closer to the mouse. This might not be the fix for everyone. Link to comment Share on other sites More sharing options...
Xetal Posted April 2, 2020 Share Posted April 2, 2020 Guys, I have reported this issue here in the past... It all happened after the firmware update... before the firmware update, everything was fine. Wired and Wireless... But I made the mistake of updating the firmware, the mouse worked fine in wired, but in wireless, my pointer would jump randomly making me not be able to use it in games... Corsair support is Trash. They copy and paste the same old generic solution like they don't read what you say.... (HAVE YOU TRIED UPDATING ICUE? HAVE YOU TRIED UPDATING THE FIRMWARE)? ... Bitch, did you not read what I ****ing wrote? If you did, you wouldn't be asking if I updated or not.. WOW... So yeah, since I couldn't find out how to downgrade the firmware, the mouse went straight in the trash can where it belongs, along with my corsair water cooler. I replaced all my corsair stuff with something else, I do not deal with trash over here :D. I hope this helps ! Link to comment Share on other sites More sharing options...
Recommended Posts