Immotay Posted September 12, 2016 Share Posted September 12, 2016 My k65 just arrived and the WASD keys that should be gray, aren't, well at least not exactly, this is how it came: I have contacted Corsair on facebook (I live in Brazil) and also made a ticket on their support. My question is, is there any chance they will send me two keycaps (one so I can switch the black W to gray, and other so I can switch the gray E to black) or I'll most likely have to do all that boring RMA stuff just because of two keycaps? I have no spare keyboard at the moment and I would really appreciate if I can fix this without having to send my keyboard and/or wait for another one. (They haven't answered me yet on both places so I thought I'd might ask here what are the odds for that to happen and, incase they're too low, start doing the boring RMA stuff right away) Link to comment Share on other sites More sharing options...
LLama71 Posted September 13, 2016 Share Posted September 13, 2016 They will probably just send you the 2 keycaps. They are generous. I had issues with my 2-year-old H110 CPU backplate (the mounting screws were spinning inside of it), and since it's an accessory to the main product (the cooler itself) they just sent me a new backplate. Link to comment Share on other sites More sharing options...
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