Dave115 Posted October 15, 2015 Share Posted October 15, 2015 But you dont notice your mouse lag? Nothing noticeable, no. Not really a big deal but it is odd. I tried to save my profile to the mouse so I can use it without CUE running but it doesn't seem to work. I've remapped most of the buttons to keystrokes and the mouse buttons return to their defaults when CUE is closed. Link to comment Share on other sites More sharing options...
Elestriel Posted October 15, 2015 Share Posted October 15, 2015 Disabling device lighting fixed it for me, but it returned once I re-enabled it. Something I found interesting, is that changing the polling rate from 1KHz to 500Hz fixed it completely. Even when I went back from 500Hz to 1KHz, it still works, now. I have a feeling it might have to do with a discrepancy between firmware and hardware, and resetting the polling rate causes the device to reset, so everything gets back into sync. Link to comment Share on other sites More sharing options...
Inheritance Posted October 15, 2015 Share Posted October 15, 2015 Disabling device lighting fixed it for me, but it returned once I re-enabled it. Something I found interesting, is that changing the polling rate from 1KHz to 500Hz fixed it completely. Even when I went back from 500Hz to 1KHz, it still works, now. I have a feeling it might have to do with a discrepancy between firmware and hardware, and resetting the polling rate causes the device to reset, so everything gets back into sync. but you would think a restart would resync them. Or even killing CUE and restarting. Link to comment Share on other sites More sharing options...
SwitchZA Posted October 15, 2015 Share Posted October 15, 2015 Nothing noticeable, no. Not really a big deal but it is odd. I tried to save my profile to the mouse so I can use it without CUE running but it doesn't seem to work. I've remapped most of the buttons to keystrokes and the mouse buttons return to their defaults when CUE is closed. I've had similar issues, generally it saves the DPI settings, but none of the lighting settings (Sabre RGB) stay in place when closing CUE. It's particularly frustrating because the DPI and lighting can be different during boot, while waiting for CUE to start. Really strangely, since playing with the 'disable device lighting option', it's started sometimes saving the lighting settings (including saving the fact that lighting is disabled). I haven't had the same success with changing the polling rate, only disabling lighting entirely fixes the chrome link hover issue for me. Link to comment Share on other sites More sharing options...
Elestriel Posted October 15, 2015 Share Posted October 15, 2015 but you would think a restart would resync them. Or even killing CUE and restarting. Yes and no... When you change polling rates, the device itself resets. When CUE is closed or the PC is turned off, it shuts the mouse off, but it still has its state information. It's kind of like resetting your computer's CMOS. Link to comment Share on other sites More sharing options...
Inheritance Posted October 15, 2015 Share Posted October 15, 2015 Yes and no... When you change polling rates, the device itself resets. When CUE is closed or the PC is turned off, it shuts the mouse off, but it still has its state information. It's kind of like resetting your computer's CMOS. they need to add in a reset everything button. Link to comment Share on other sites More sharing options...
Dave115 Posted October 15, 2015 Share Posted October 15, 2015 Is it possible to save remapped buttons to the onboard memory? The mouse is a Sabre RGB Optical. I use it for work, not gaming so I won't be changing anything in the future. Saving the profile to onboard memory only saves lighting and dpi settings, when I close CUE the buttons revert to default. If not, is there a way to remap buttons without using CUE? ~500mb ram use seems excessive and don't want any future problems like this thread. Link to comment Share on other sites More sharing options...
Inheritance Posted October 15, 2015 Share Posted October 15, 2015 Is it possible to save remapped buttons to the onboard memory? The mouse is a Sabre RGB Optical. I use it for work, not gaming so I won't be changing anything in the future. Saving the profile to onboard memory only saves lighting and dpi settings, when I close CUE the buttons revert to default. If not, is there a way to remap buttons without using CUE? ~500mb ram use seems excessive and don't want any future problems like this thread. no not unless someone made a 3rd party program to remap keys Link to comment Share on other sites More sharing options...
rootdarkarchon Posted November 11, 2015 Share Posted November 11, 2015 I still have this issue using CUE 1.11.86 and a Corsair Sabre RGB Optical running firmware 1.19. It works with lighting disabled, as someone suggested in this thread. I don't mind running without lights but as I have this feature I'd love to use it… System is Windows 10. Link to comment Share on other sites More sharing options...
brezzo Posted November 18, 2015 Share Posted November 18, 2015 Just registered to say I am also having this problem, and it also affects any chrome browser extensions that rely on hovering, such as HoverFree, Imagus, etc. It's super annoying since I use these programs every day, they make browsing a lot easier for me :( I hope it's fixed soon. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted November 19, 2015 Corsair Employee Share Posted November 19, 2015 Just registered to say I am also having this problem, and it also affects any chrome browser extensions that rely on hovering, such as HoverFree, Imagus, etc. It's super annoying since I use these programs every day, they make browsing a lot easier for me :( I hope it's fixed soon. I just tested it on my chrome on Windows 7 - I don't see this issue with 1.12.75 with Sabre Laser and K70 RGB connected. I'll investigate with a Windows 10 machine later. Link to comment Share on other sites More sharing options...
Inheritance Posted November 19, 2015 Share Posted November 19, 2015 uh james did you mean to post that pic? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted November 19, 2015 Corsair Employee Share Posted November 19, 2015 Sorry I thought he meant Hoverhound - let me check Hover Free Link to comment Share on other sites More sharing options...
brezzo Posted November 21, 2015 Share Posted November 21, 2015 A simple test for Hover Free (or Imagus, basically the same extension) would be to hover over this url: http://i.imgur.com/3nZtSbZ.png If you hover over it and a cat loads, then it works, but with CUE enabled, nope :( Here is a video demonstration: [ame] [/ame] Here is one of my log files for reference: http://paste.ee/p/V6Kdh Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted November 23, 2015 Corsair Employee Share Posted November 23, 2015 It works for me. I tried it on Chrome and Mozilla. Link to comment Share on other sites More sharing options...
brezzo Posted November 24, 2015 Share Posted November 24, 2015 It works for me. I tried it on Chrome and Mozilla. Is your device lighting on? Also, not sure about others, but I'm on Windows 10, not sure if that makes a difference. There must be something wrong since it's happening to multiple users :| Edit: Weird, it works on my laptop running Windows 10 and chrome with identical extension setups.. I will try narrowing down what might be causing it on my desktop, then. Edit2: Still not working after fully re-installing (again) with the latest installer (instead of updating through the program). There must be some sort of conflicting driver or something going on, because I can't work it out :( For now I have given up and disabled device lighting altogether. I'm seriously considering returning this product, it's ridiculous that I have to make such compromises because the software that came with it is so poor. Sorry guys, but when a mouse disables some functionality that a user might consider useful, then it has failed its primary purpose. Link to comment Share on other sites More sharing options...
oRAirwolf Posted November 24, 2015 Share Posted November 24, 2015 I just tested it on my chrome on Windows 7 - I don't see this issue with 1.12.75 with Sabre Laser and K70 RGB connected. I'll investigate with a Windows 10 machine later. It works for me. I tried it on Chrome and Mozilla. It works because you are using Windows 7. This problem is occurring in Windows 10. I have CUE 1.12.75 with Windows 10 1511 (latest patch) and I am having this problem with Imagus in both Chrome stable and Chrome beta. If I exit out of CUE, hovering over links immediately starts working again. PLEASE FIX THIS I will be happy to do a remote session with one of you guys if you need to replicate the behavior on a customer system. Link to comment Share on other sites More sharing options...
brezzo Posted December 6, 2015 Share Posted December 6, 2015 Any update on this? Been using my mouse without lights for like 2 weeks now, lame :( Link to comment Share on other sites More sharing options...
Inheritance Posted December 6, 2015 Share Posted December 6, 2015 they believe they have found the root of the issue and are working on fixing it. Link to comment Share on other sites More sharing options...
brezzo Posted December 10, 2015 Share Posted December 10, 2015 The Imagus issue has been fixed in version 1.13.36. It still seems like hovering urls and extended tab titles (e.g. if a tab has a title longer than the width of the tab, it is covered, usually you can hover to see the full title but it is still broken), but I can live without that (though it is the original reason this thread was made). Link to comment Share on other sites More sharing options...
Kopo942 Posted December 28, 2015 Share Posted December 28, 2015 I've got W10, CUE ver. 13.3.36, and extended tab titles and URLs work just fine. Link to comment Share on other sites More sharing options...
PrevailingRock Posted January 7, 2016 Share Posted January 7, 2016 I don't konw if this issue is still being looked into, but I am still having to disable the lighting on my Sabre RGB Optical mouse in order to view extended tab titles, bookmark mouse overs, and others in Chrome. I am on W10 with CUE version 1.13.36. Link to comment Share on other sites More sharing options...
vaindil Posted February 4, 2016 Share Posted February 4, 2016 I opened a ticket to report this a few months ago. I specifically reported an issue with the Imagus extension for Chrome, and that was fixed, but general hover actions still don't work. I tried with 1.14.43, the most recent version as of this post. I'm using a Sabre RGB. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted February 5, 2016 Corsair Employee Share Posted February 5, 2016 I think this issue is related to the same problem that someone reported with VLC and the non-disappearing pointer when a mouse is selected as the active device in CUE. Can you guys confirm (those who have a second CUE device) that this doesn't happen when a keyboard is the active device? Thanks. Link to comment Share on other sites More sharing options...
vaindil Posted February 8, 2016 Share Posted February 8, 2016 Nothing new to add, but I hope this can be fixed quickly. I haven't been able to use the software since I bought this mouse last October. :/ Link to comment Share on other sites More sharing options...
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