mulldogs Posted January 18, 2018 Share Posted January 18, 2018 Since updating to the latest after a couple days of using it all of a sudden none of my devices, system specs or sensors are showing up meaning I cannot control my H115i or my RAM lighting. I've tried rolling back but it doesn't matter what version I install it still shows nothing Link to comment Share on other sites More sharing options...
DevBiker Posted January 18, 2018 Share Posted January 18, 2018 Since updating to the latest after a couple days of using it all of a sudden none of my devices, system specs or sensors are showing up meaning I cannot control my H115i or my RAM lighting. I've tried rolling back but it doesn't matter what version I install it still shows nothing OK ... this means that the Corsair Link service isn't getting data to the Corsair Link UI. The question we need to figure out is why this started. So ... some questions: - Did you check to see that the Corsair Link Service was starting when you start up Link? Link starts this service on demand so it won't be running if Link isn't running. But it should be running when Link is. - Are you running an antivirus or firewall product of any kind? - Is there anything else that you've installed between the time it worked and the time it didn't? Link to comment Share on other sites More sharing options...
mulldogs Posted January 18, 2018 Author Share Posted January 18, 2018 OK ... this means that the Corsair Link service isn't getting data to the Corsair Link UI. The question we need to figure out is why this started. So ... some questions: - Did you check to see that the Corsair Link Service was starting when you start up Link? Link starts this service on demand so it won't be running if Link isn't running. But it should be running when Link is. - Are you running an antivirus or firewall product of any kind? - Is there anything else that you've installed between the time it worked and the time it didn't? Will the Corsair link service show up under task manager? Yes I am running an antivirus program which is not running correctly so I'm about to uninstall it. And no I haven't installed anything else Link to comment Share on other sites More sharing options...
DevBiker Posted January 18, 2018 Share Posted January 18, 2018 Will the Corsair link service show up under task manager? Yes I am running an antivirus program which is not running correctly so I'm about to uninstall it. And no I haven't installed anything else What antivirus? Link to comment Share on other sites More sharing options...
mulldogs Posted January 18, 2018 Author Share Posted January 18, 2018 What antivirus? AVG. I did a fresh Windows install a week or so ago and the reinstall of AVG hasn't been running nicely Link to comment Share on other sites More sharing options...
DevBiker Posted January 18, 2018 Share Posted January 18, 2018 AVG. I did a fresh Windows install a week or so ago and the reinstall of AVG hasn't been running nicely Hmm. We've seen issues with Adaware Free but I've not heard of any with AVG ... yet. Try uninstalling that and see what happens. Link to comment Share on other sites More sharing options...
mulldogs Posted January 19, 2018 Author Share Posted January 19, 2018 Hmm. We've seen issues with Adaware Free but I've not heard of any with AVG ... yet. Try uninstalling that and see what happens. I uninstalled and no different and Corsair link service is running. The only thing different I can think of now is a MOBO bios update I did but if my other monitoring programs are showing sensor readings shouldn't Corsair link have no problem? Link to comment Share on other sites More sharing options...
DevBiker Posted January 19, 2018 Share Posted January 19, 2018 I uninstalled and no different and Corsair link service is running. The only thing different I can think of now is a MOBO bios update I did but if my other monitoring programs are showing sensor readings shouldn't Corsair link have no problem? What other monitoring programs are you running? Does this happen when you don't have them running? Link to comment Share on other sites More sharing options...
mulldogs Posted January 19, 2018 Author Share Posted January 19, 2018 What other monitoring programs are you running? Does this happen when you don't have them running? I've tried uninstalling all of the monitoring software to see if that was the issue but it still doesn't work Link to comment Share on other sites More sharing options...
Exsosus Posted July 9, 2019 Share Posted July 9, 2019 Hi, everyone. After 3-months + with Corsair support the answer is simple. Step 1: Run Winver in Run command. Step 2: Uninstall iCue complete and if you have Link installed, that too. Step 3: Restart Windows. (Yes I know its windows 10 but this is hardware related. Do it). Step 4: Install Corsair Link 4.9.9.3 for Windows version 1809 OS Build 17753.557 or later. Step 5: If you want iCue for your keyboard RGB and other accessories install that now. You should have all devices showing in Corsair Link! Enjoy. Link to comment Share on other sites More sharing options...
Recommended Posts