gameboynintendo Posted March 19, 2019 Share Posted March 19, 2019 Hello! My support ticket number is #865702. I've been told by a customer service agent that my RMA has been approved and further instruction have been sent via mail. This was 6 days back. I did not receive any instructions and I replied back in the ticket but there has been no response. Could someone please let me know what I need to do to proceed with the RMA? Also, as mentioned in the ticket, I live in the middle east and it would be really helpful if you have a return address in the middle east. Do you have one? Thanks, Ashwanth Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted March 19, 2019 Corsair Employee Share Posted March 19, 2019 Hello gameboynintendo, It looks like the instructions couldn't be set because there was missing information. Can you please enter your full address on the ticket as a response? Best, Wootaru Link to comment Share on other sites More sharing options...
gameboynintendo Posted March 21, 2019 Author Share Posted March 21, 2019 Wootaru, Thanks for the promt response. I have updated the address again (The address was already present in the user profile page of my Corsair support profile) and it has been more than 2 business days. Please let me know the reason for the hold up this time. Regards, Ashwanth Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted March 22, 2019 Corsair Employee Share Posted March 22, 2019 Hello gameboynintendo, Thank you for the information, I was able to correct the address and working with the RMA right now. There should be an update shortly. Best, Michael Link to comment Share on other sites More sharing options...
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