casseph Posted December 20, 2015 Share Posted December 20, 2015 I buy a new Corsair K70 RGB at "Frys Technology". I come home and plug it in and adjust the lighting to my liking. A few minutes in playing games, I notice that the Q key is not working. (Typing this on another device). The keyboard is brand new. Could the problem be the key being physically broken or somethings wrong with the program? :sigh!: Casseph Link to comment Share on other sites More sharing options...
terabyte Posted December 20, 2015 Share Posted December 20, 2015 Try creating a new profile in CUE, select it as default and see if the Q key works in it. Link to comment Share on other sites More sharing options...
casseph Posted December 20, 2015 Author Share Posted December 20, 2015 I'm in the CUE how can I select it as default? https://gyazo.com/e1f2e4475049ec82e6d3a12e74f49329 Link to comment Share on other sites More sharing options...
casseph Posted December 20, 2015 Author Share Posted December 20, 2015 hm... I tried jamming the key really hard and it worked. But it only works when I jammed the key with a lot of force. Should I return? Link to comment Share on other sites More sharing options...
Falkentyne Posted December 20, 2015 Share Posted December 20, 2015 Yes, definitely return it. 100% defective Q key. Hard to say if its a physical switch defect or a bad solder connection but either way it's not something you can fix. Having to use force to get a key to activate is 100% a faulty switch. The keys should register a key *Every* time the switch is pressed HALFWAY down, meaning you should not even have to ever bottom out to get the key to work. Link to comment Share on other sites More sharing options...
casseph Posted December 21, 2015 Author Share Posted December 21, 2015 Thank you, I just exchanged it for a new keyboard. It works perfectly. :) Link to comment Share on other sites More sharing options...
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