nuggetz Posted May 8, 2017 Share Posted May 8, 2017 Is it me or does navigating within cue make you want to pull your hair out. I can't for the life of me figure out where to locate the section where you can download profiles created by others online. Can someone please point me to it before I go nuts? Also, whats the trick to getting a macro to launch? Created one, assigned a key, hit the key and nothing happens. No surprise there. Link to comment Share on other sites More sharing options...
Toasted Posted May 9, 2017 Share Posted May 9, 2017 In CUE, you should see the RGB share icon ion the profile menu just below the bin. Alternatively, you can download user profiles from the subsection or RGB Share http://gaming.corsair.com/en-ww/rgbshare/hall-of-fame http://forum.corsair.com/v3/forumdisplay.php?f=248 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted May 9, 2017 Corsair Employee Share Posted May 9, 2017 Its here on the hamburger button next to profiles: Link to comment Share on other sites More sharing options...
nuggetz Posted May 9, 2017 Author Share Posted May 9, 2017 Right, but its not there. I restarted the app and then it appeared. For some reason I thought it was hidden. Perhaps if it doesn't detect an internet connection the icon doesn't show? Not sure. I know it seemed like a lame question but honestly that icon was not there prior to restarting the software. Link to comment Share on other sites More sharing options...
copyer Posted May 10, 2017 Share Posted May 10, 2017 Well after a restart of the app it is there again, and when after a restart of the computer it is gone again. So if you wanna use the share button you have to restart the app every-time.. Yes latest and the one before still have this.. Link to comment Share on other sites More sharing options...
Toasted Posted May 10, 2017 Share Posted May 10, 2017 Have you tried the latest version of CUE 2.13.80 or is it still the same? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted May 10, 2017 Corsair Employee Share Posted May 10, 2017 Its odd that only one button is missing everytime. I only see this if the device isn't detected but even with demo mode on, it should always be there. Link to comment Share on other sites More sharing options...
Zardoz66 Posted May 13, 2017 Share Posted May 13, 2017 don't be in one of the action/lighting effects/performance options. Link to comment Share on other sites More sharing options...
Testing123 Posted May 19, 2017 Share Posted May 19, 2017 K95 RGB Platinum keyboard CUE 2.13.80 Windows 10 Pro 64bit Version 1511 OS Build 10586.916 I have the same problem as nuggetz and copyer. Specifically, the download icon does not show up when CUE is loaded. I have to quit CUE from the system on the bottom right of the task bar: left click up carrot '^'right click Corsair sailing ship iconclick Quit I then reload CUE and the little download icon shows up. BTW - I didn't know I could 'bring it back' by quitting the program and then reloading it, so thanks to nuggetz and copyer for that heads-up! Corsair James, the keyboard pic shows up and all of my profiles appear, so my device is detected... or at least I think it is, I don't really know for sure. I have CUE set to: Start of system startupEnable SDKShow only connected devices It displays a keyboard, which is the only CUE device I have. I am able to see all of the profiles I've either created or previously downloaded. Toasted, as stated above, I am using the latest version: CUE 2.13.80 Zardoz66, I am not "in one of the action/lighting effects/performance options." Link to comment Share on other sites More sharing options...
selvakumar Posted May 19, 2017 Share Posted May 19, 2017 same issue download icon disappears frequently Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted May 24, 2017 Corsair Employee Share Posted May 24, 2017 PM me and Ill give you guys 2.14. Link to comment Share on other sites More sharing options...
IB070 Posted May 17, 2018 Share Posted May 17, 2018 I have this exact same problem but restarting my computer does not help it. or quitting and re-opening the app does not work. I have tried the little arrow on the bottom right closed it and re-opened the app still this icon does not show up...... I was really excited about this feature of Corsair. could anyone help me out with this? Link to comment Share on other sites More sharing options...
IB070 Posted May 17, 2018 Share Posted May 17, 2018 I also deleted and re-downloaded the app/ checked for updates and it still does not show up Link to comment Share on other sites More sharing options...
c-attack Posted May 17, 2018 Share Posted May 17, 2018 I have this exact same problem but restarting my computer does not help it. or quitting and re-opening the app does not work. I have tried the little arrow on the bottom right closed it and re-opened the app still this icon does not show up...... I was really excited about this feature of Corsair. could anyone help me out with this? Old thread. The community profile share program is not active right now as the change over from CUE 2 to iCUE happens. You need to make your own or find external share sites. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted May 17, 2018 Corsair Employee Share Posted May 17, 2018 Hey IB070, Please contact our support team through support.corsair.com using a ticket. I'm sure they'll be able to help! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted May 21, 2018 Corsair Employee Share Posted May 21, 2018 Please go to this post for downloading RGB profiles: http://forum.corsair.com/v3/showthread.php?t=177127 Link to comment Share on other sites More sharing options...
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