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Old 11-01-2018, 12:12 PM
Luminous506 Luminous506 is offline
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Default HS70 Static/Buzzing Noise

I get a consistent static/buzzing sound whenever audio starts playing. I tried contacting customer service but the solution they offered hasn't done anything to fix it. I've tried testing it on different PCs/Laptops and the issue still persists.
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Old 11-02-2018, 01:56 PM
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Corsair Mint Corsair Mint is offline
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Hi there, if you have the ticket going already and provide them with your iCUE logs, they definitely want to look further into the issue for possible driver problems.
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Old 12-15-2018, 08:30 PM
0neup 0neup is offline
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Quote:
Originally Posted by Luminous506 View Post
I get a consistent static/buzzing sound whenever audio starts playing. I tried contacting customer service but the solution they offered hasn't done anything to fix it. I've tried testing it on different PCs/Laptops and the issue still persists.
I had the same issue and seemed to have fixed it by changing the USB port of the wireless receiver while everything was on. Hope that helps
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Old 12-17-2018, 07:14 PM
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Corsair Mint Corsair Mint is offline
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Also, if you have iCUE installed, lower the level for sidetone. It increases the sensitivity of the microphone and scales up the playback of your voice (and everything it picks up) into your headset. I'd start at 10% then adjust to see if it helps with the background noise you've been getting.
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