RoundDuckMan Posted January 21, 2017 Share Posted January 21, 2017 Will this affect Corsair support if I had to ask them one day? I remember numbers like these being important to getting support, but now if I needed to get support, that chance might just be destroyed now, do the the weak ink! :(: Also, if I had to, could I use codes off my box? Maybe I'm fine then. But still why is the ink falling off that easily?! Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 21, 2017 Administrators Share Posted January 21, 2017 I'd suggest creating a support ticket for it and getting it replaced if possible. Link to comment Share on other sites More sharing options...
RoundDuckMan Posted January 21, 2017 Author Share Posted January 21, 2017 I'd suggest creating a support ticket for it and getting it replaced if possible. How would that even work anyways? I give the board, or I get sent a new back sticker? Besides that, this was also meant to be a "but does this matter" question. If I were to ask for support one day if **** were to happen, would I need the numbers on the back of the keyboard, or could I use numbers from the box? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 21, 2017 Administrators Share Posted January 21, 2017 Yes, the label is important and the box does not have the same info. By possibly replaced, I mean the keyboard. Link to comment Share on other sites More sharing options...
Inheritance Posted January 21, 2017 Share Posted January 21, 2017 hum, RMA due to a sticker issue? Maybe Corsair could toss him a prepaid label? ;): Link to comment Share on other sites More sharing options...
RoundDuckMan Posted January 21, 2017 Author Share Posted January 21, 2017 Yes, the label is important and the box does not have the same info. By possibly replaced, I mean the keyboard. Crap. It's been December something, is it possible to RMA? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 22, 2017 Administrators Share Posted January 22, 2017 Create a ticket and talk to our support team and they'll work with you on this. Link to comment Share on other sites More sharing options...
RoundDuckMan Posted January 22, 2017 Author Share Posted January 22, 2017 Create a ticket and talk to our support team and they'll work with you on this. Crap, couldn't find the receipt. Could there be a way to retrieve it from the store? EDIT: I foun out how now. http://www.bestbuy.com/site/help-topics/getting-receipt-copies/pcmcat204400050026.c?id=pcmcat204400050026 Bought it from Best Buy. The place where not to usually buy PC parts from. :P Link to comment Share on other sites More sharing options...
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