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  #1  
Old 06-24-2019, 09:22 AM
Lord Lucifer Lord Lucifer is offline
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Default Corsair K63 numerous problems

I went to use my K63 and at first it seemed to constantly take screenshots. So I thought I would try to restore it's firmware.

The firmware update failed and now it's not working via any connection method (BT, Wireless or USB). I can plug in the dongle iCue will see it as a K63 so I try the update again it gets to either 50% or 75% and then fails again.

I also notice the scroll lock light is always on if that helps.

Also, when holding down esc for 5 secs with the keyboard off and then turning it on plugged into usb, a bunch of keys seems to be pressed and then it stops responding.

I hope it isn't dead. Can someone help please?

Thank you
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  #2  
Old 06-24-2019, 10:28 AM
Lord Lucifer Lord Lucifer is offline
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update: the keyboard now seems to work wired but in wireless mode....
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  #3  
Old 06-24-2019, 12:48 PM
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Corsair Nick Corsair Nick is offline
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Try re-pairing the keyboard with the dongle in the settings tab for iCUE. Does the keyboard function over Bluetooth as well?
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Old 06-24-2019, 02:03 PM
Lord Lucifer Lord Lucifer is offline
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I assume I just need to click initiate and follow the instructions? If so, then that didn't work.

Also it doesn't work via Bluetooth either...
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  #5  
Old 06-27-2019, 12:10 PM
Lord Lucifer Lord Lucifer is offline
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update 2: I'm now able to perform firmware updates as normal.

I just can't get the keyboard to work via any wireless connection type.

All help appreciated. Thank you.
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  #6  
Old 06-27-2019, 12:45 PM
Apophis3 Apophis3 is offline
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You should RMA this keyboard; I am suspecting an antenna issue.
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  #7  
Old 06-27-2019, 01:01 PM
Lord Lucifer Lord Lucifer is offline
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Quote:
Originally Posted by Apophis3 View Post
You should RMA this keyboard; I am suspecting an antenna issue.
Oh dang! really!? it was fine a few days ago :(
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  #8  
Old 06-27-2019, 07:13 PM
Apophis3 Apophis3 is offline
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Only thing you haven't done is a full hard reset using the pinhole
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