KyleSVT Posted December 30, 2017 Share Posted December 30, 2017 Hello, I'm new here. Just got my corsair one pro 1080ti 32gig ram version. So I am wondering if anyone has experienced the display port at the back of the machine not working. All the HDMI ports work (front and back). I took the top fan off and unplugged the the display port extension cables and plugged directly into the GPU and it works perfectly. I called the support line (hard to understand) and I think they have a ticket going for me but just wanted to ask you guys. Is it possible the ports at the back/cables are shot. Really is not a good feeling when you spend so much on a PC and it isn't working perfect out of the box. Thanks for your help guys! Kyle Link to comment Share on other sites More sharing options...
zguy85 Posted December 30, 2017 Share Posted December 30, 2017 Did it ever work before? Link to comment Share on other sites More sharing options...
KyleSVT Posted December 30, 2017 Author Share Posted December 30, 2017 Did it ever work before? Nope I just got it the other day. I plugged it in the first time and then my desktop like flickered a bunch of times and now its just black screen when connected though the back display ports. But works directly plugged into the gpu bypassing the rerouted cables Link to comment Share on other sites More sharing options...
MrPace Posted December 31, 2017 Share Posted December 31, 2017 Both display ports are rerouted? I had a bit of flickering with one of the DPs...it was still usable though. I switched to the other DP and haven't had any trouble... Link to comment Share on other sites More sharing options...
KyleSVT Posted January 1, 2018 Author Share Posted January 1, 2018 Both display ports are rerouted? I had a bit of flickering with one of the DPs...it was still usable though. I switched to the other DP and haven't had any trouble... Yea both ports are and the HDMI ports as well. Link to comment Share on other sites More sharing options...
zguy85 Posted January 1, 2018 Share Posted January 1, 2018 Sounds like the display adapter used with the GPU for routing to the rear might be shot? Link to comment Share on other sites More sharing options...
KyleSVT Posted January 1, 2018 Author Share Posted January 1, 2018 Sounds like the display adapter used with the GPU for routing to the rear might be shot? That's what I'm thinking. I hope they can just send me a new display module unit. Its very small and only held in by two small screws and then just have to fish the wires out. I would much rather do a simple job myself vs sending my pc back to them Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Alan Posted January 2, 2018 Corsair Employee Share Posted January 2, 2018 That's what I'm thinking. I hope they can just send me a new display module unit. Its very small and only held in by two small screws and then just have to fish the wires out. I would much rather do a simple job myself vs sending my pc back to them Sorry KyleSVT, we don't have spare display modules to send out to customers as our policy is to replace your unit through RMA. Wish we could but this is done for warranty reasons. Link to comment Share on other sites More sharing options...
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