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Corsair Alan

Corsair Employees
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  1. Hi Torkelo, Can you send me your support ticket number? Let me see whats the status on your ticket.
  2. CORSAIR ONE cooling system is monitored and maintained by C-Link. Link needs to be running for this system. So it can't be disabled. Can you give me some information on what your monitor set up is? This way we can try to replicate your issue.
  3. Can't say, as the build is still in our developers' hands.
  4. We may have a build to release to the public on March 9th That is if it passes our QA testing.
  5. We can offer to repair your unit by replacing the PSU, and trouble shoot your random shut downs. This way you can still retain your files. Can you send me your support ticket #?
  6. That is ultimately up to you, some users give the system as hand me downs to others. Others repurpose it into general work stations. HTPC probably. I'm waiting for people to start reusing the chassis or modify their unit once warranty period is over. :D
  7. Glad to hear you've been processed through for a replacement. Keep us posted on your unit. We'd be happy to assist. :)
  8. Hi Jeremy2, Allow me to clarify, you can replace your GPU in these units should you desire. However, we do not cover the replacement card under our warranty in fact it would void your systems warranty. Generally a standard reference style cooler GPU should fit. Do keep in mind the temps from the new card can induce additional heat. You would also need to remove the radiator and liquid cooler attached with the stock card. *Update* In accordance to CORSAIR Dustin, we legally can not advise this due to safety hazards. We have taken feedback on this will be noted heavily in the future.
  9. As I mentioned earlier I can't really comment on future/upcoming products. Use your best judgement ( ͡° ͜ʖ ͡°)
  10. We'll continue looking for a fix for this issue. Not all units are affected by this, my test unit can set monitor to sleep.
  11. We've hand carried units to shows last year as a "carry on". They will inspect but we didn't have too much of an issue.
  12. Hi SouthseaCaptain Glad to hear your unit is functioning well :) Do take note that your unit is indeed part of the affected batch for PCI-E cable replacement. If you are uncomfortable with your system as is or encounter any issues down the line, please file a support ticket at support.corsair.com PM me your ticket number and I will get you taken care of.
  13. We're evaluating the best option to not hinder performance but it is taking awhile for this :/
  14. Thank You liv3mind! Your feedback is much appreciated! Congratz on your brand new CORSAIR ONE Ti! We hope you enjoy it! Feel free to reach out if you have any questions and we'll be happy to assist you :)
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