dangerousdave55 Posted April 27, 2020 Share Posted April 27, 2020 This system I built in 2015 will be working fine for hours then "click-off" and restart the entire system. Or sometimes it might restart twice within a 15 min period. Sometimes it will be sitting idle for hours and will restart. No indication of a software problem. System has been working without fail for 4 years. My first thought not knowing much about this kind of problem, is to check the PS and some other connectors which I have using KINGWIN DIGITAL LCD PSU TESTER (see photo). With my limited troubleshooting knowledge, I don't see any irregularities. Is there any way to monitor the PS without constantly looking at the tester display and wait for a restart which could be hours? OR might this be a problem other than the PS? See PC specs on drop down box. Any ideas would be appreciated. Thanks, Dave Link to comment Share on other sites More sharing options...
Salsiccia Posted April 28, 2020 Share Posted April 28, 2020 I was going to say maybe you can use iCue to keep a log of the power output from your PSU, but then I noticed you don't have an nnn-i model PSU so maybe you can't monitor it that way - I'm not sure. CoPro also monitors power too (from memory, I don't have one installed on my work laptop so can't recall) so if you have a CoPro hooked up maybe that might have a hint? Link to comment Share on other sites More sharing options...
dangerousdave55 Posted April 28, 2020 Author Share Posted April 28, 2020 I was going to say maybe you can use iCue to keep a log of the power output from your PSU, but then I noticed you don't have an nnn-i model PSU so maybe you can't monitor it that way - I'm not sure. CoPro also monitors power too (from memory, I don't have one installed on my work laptop so can't recall) so if you have a CoPro hooked up maybe that might have a hint?My RM650 PS does have a C-link output but I don't have a cable. Might having that and associated software help me to diagnose "possible" PS problems causing my PC to drop power? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 29, 2020 Corsair Employee Share Posted April 29, 2020 Easiest way to diagnose if you are having a power supply issue or not would be to use a PSU tester. They can be purchased from sites like Amazon for around $10 to $15. Link to comment Share on other sites More sharing options...
ram1220 Posted April 29, 2020 Share Posted April 29, 2020 If the PSU tests fine then it might be a motherboard issue. I have had that issue before. Link to comment Share on other sites More sharing options...
dangerousdave55 Posted May 4, 2020 Author Share Posted May 4, 2020 Easiest way to diagnose if you are having a power supply issue or not would be to use a PSU tester. They can be purchased from sites like Amazon for around $10 to $15.Thanks however, in my original post above I mentioned that I already have the KINGWIN DIGITAL LCD PSU TESTER. I don't know a way of long term testing the PS for hours. Only way I know is how the PS is currently performing. Link to comment Share on other sites More sharing options...
dangerousdave55 Posted May 18, 2020 Author Share Posted May 18, 2020 I took a chance and bought & installed a new Thermaltake Smart 500W PS and my PC is now running 24/7 without failure. So perhaps the RM650 had reached it's failure point which unfortunately was just outside the 5 year warranty. :[pouts:Thanks to all those that provided help here. Link to comment Share on other sites More sharing options...
Corsair Employee jonnyguru Posted May 18, 2020 Corsair Employee Share Posted May 18, 2020 I took a chance and bought & installed a new Thermaltake Smart 500W PS and my PC is now running 24/7 without failure. So perhaps the RM650 had reached it's failure point which unfortunately was just outside the 5 year warranty. :[pouts:Thanks to all those that provided help here. Too bad it's no longer in warranty. I hope that Smart is just a temporary stop-gap. They're not exactly good PSUs: https://linustechtips.com/main/topic/1116640-psucultists-psu-tier-list/ Link to comment Share on other sites More sharing options...
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