insideflesh Posted August 13, 2018 Share Posted August 13, 2018 Hi, three days ago i bought a H150i Pro, it is correct connected to the mainboard and the power adapter. I think the pump is working, but the fans stand still. They do nothing. I can´t find them in the Bios. I can´t find them in iCUE. The cpu cooler shines through white. I have the Asus WS x299 SAGE motherboard, without a usb header. So i just try to connect it with conventional micro usb to the frontusb of my case. But Windows can´t do anything with this... Is there a possibility to fix that problem? Should i complain? Thank you for your quick reply, Ludwig Stengel Link to comment Share on other sites More sharing options...
DevBiker Posted August 13, 2018 Share Posted August 13, 2018 Do you have anything in Device Manager? A device without a driver? Corsair USBXp Driver? Something else? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted August 13, 2018 Corsair Employee Share Posted August 13, 2018 Hi, three days ago i bought a H150i Pro, it is correct connected to the mainboard and the power adapter. I think the pump is working, but the fans stand still. They do nothing. I can´t find them in the Bios. I can´t find them in iCUE. The cpu cooler shines through white. I have the Asus WS x299 SAGE motherboard, without a usb header. So i just try to connect it with conventional micro usb to the frontusb of my case. But Windows can´t do anything with this... Is there a possibility to fix that problem? Should i complain? Thank you for your quick reply, Ludwig Stengel This is the way the cooler is design, it has ZERO RPM Fan Mode, you can just manual set the fan to spin in iCUE. Can you show me a screen shot of how that USB cable is connected? Link to comment Share on other sites More sharing options...
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