Psytex Posted December 19, 2014 Share Posted December 19, 2014 This has probably already been asked, but I couldn't find any threads about this particular problem. Well I got my K70 RGB keyboard today and its nice to finally have a mechanical keyboard, and I'm really digging all the light options you can use, but for some reason sometimes the light just freeze, if I'm typing with the typing light mode on and the software/keyboard crashes, the colors just freeze and stay that way until I either unplug the cable and reconnect it or change the bios. I've installed the newest firmware so why does it crash randomly? Link to comment Share on other sites More sharing options...
dodgeboy Posted December 19, 2014 Share Posted December 19, 2014 How do you have it connected? Link to comment Share on other sites More sharing options...
Psytex Posted December 19, 2014 Author Share Posted December 19, 2014 Single cable in USB3 port Link to comment Share on other sites More sharing options...
dodgeboy Posted December 20, 2014 Share Posted December 20, 2014 The cable that you have plugged into the USB3, is it the connector with the keyboard insignia? Cause that's the one that should be connected. Link to comment Share on other sites More sharing options...
Psytex Posted December 20, 2014 Author Share Posted December 20, 2014 yes of course, or else it wouldn't be working at all. I connected both USB's into USB2 ports instead and it hasn't crashed for quite a while. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted December 20, 2014 Corsair Employee Share Posted December 20, 2014 Psytex, make sure you have the latest BIOS for this motherboard. I have the same board and a lot of the issues were resolved after I updated the drivers and BIOS. Link to comment Share on other sites More sharing options...
Psytex Posted December 20, 2014 Author Share Posted December 20, 2014 Yes my motherboard's BIOS is up-to-date, but it seems like connecting both USB's to USB2 ports have resolved the problem, I encountered 3 crashes within an hour when only one USB was connected to a USB3 port, but I've had my keyboard connected to 2 USB2 ports for several hours now without a single crash. Link to comment Share on other sites More sharing options...
AntVenom Posted December 20, 2014 Share Posted December 20, 2014 Had the same issue here. I find it amazing that this issue even exists (The "No USB3" rule I mean). You think corsair's software would be a LITTLE more resilient than this. Link to comment Share on other sites More sharing options...
dodgeboy Posted December 21, 2014 Share Posted December 21, 2014 Interesting, cause mine works on USB3.0 since I got it. Than again maybe I lucked out, but my board drivers from Bios , USB, Lan, SATA, Chipset and VGA are the most recent ones they have since they aren't updating my board any more. Link to comment Share on other sites More sharing options...
RetrogamerX Posted December 21, 2014 Share Posted December 21, 2014 Mine crashes too. Maximus VII Gene z97 on latest bios and mine freezes too. Some times it takes my PC a while to boot up too. It stays on ROG bios select screen for a few mins before booting into wins 8.1? Hope this gets sorted soon? Link to comment Share on other sites More sharing options...
RetrogamerX Posted December 21, 2014 Share Posted December 21, 2014 I also think it crashes after you use the CAPS button. Still loads of issues I'm having please fix corsair :( Link to comment Share on other sites More sharing options...
randsie Posted December 21, 2014 Share Posted December 21, 2014 I am having this problem where my keyboard lights freeze up and the software nor hardware can reset the lights, example the disable lighting switch in the corsair utility tool (software) or the light brightness button (hardware). The only way I can get the keyboard to reset is by unplugging the two usb cables and plugging them back in, is this a fault in the software or my keyboard specifically (hardware). should I get a refund? regards ransdsie Please reply:laughing::laughing::laughing::laughing: Link to comment Share on other sites More sharing options...
ScarredMecha Posted December 21, 2014 Share Posted December 21, 2014 I am having this problem where my keyboard lights freeze up and the software nor hardware can reset the lights, example the disable lighting switch in the corsair utility tool (software) or the light brightness button (hardware). The only way I can get the keyboard to reset is by unplugging the two usb cables and plugging them back in, is this a fault in the software or my keyboard specifically (hardware). should I get a refund? regards ransdsie Please reply:laughing::laughing::laughing::laughing: What are your computer specs? It's probably a problem with the software/firmware, not the hardware of the keyboard. Link to comment Share on other sites More sharing options...
RetrogamerX Posted December 21, 2014 Share Posted December 21, 2014 I am having this problem where my keyboard lights freeze up and the software nor hardware can reset the lights, example the disable lighting switch in the corsair utility tool (software) or the light brightness button (hardware). The only way I can get the keyboard to reset is by unplugging the two usb cables and plugging them back in, is this a fault in the software or my keyboard specifically (hardware). should I get a refund? regards ransdsie Please reply:laughing::laughing::laughing::laughing: I have this issue as well. If I reboot it's fine again, but after a while it freezes again :mad: Link to comment Share on other sites More sharing options...
AntVenom Posted December 21, 2014 Share Posted December 21, 2014 I have this issue as well. If I reboot it's fine again, but after a while it freezes again :mad: Same issue here. Still haven't pinpointed if there's a specific cause yet. If I catch it quickly, then ill be sure to check the program log, and post results. Link to comment Share on other sites More sharing options...
RetrogamerX Posted December 21, 2014 Share Posted December 21, 2014 Same issue here. Still haven't pinpointed if there's a specific cause yet. If I catch it quickly, then ill be sure to check the program log, and post results. Someone said it could be the CAP lock button Link to comment Share on other sites More sharing options...
TheSir37 Posted December 21, 2014 Share Posted December 21, 2014 Does anyone know if Corsair has made an official statement on this problem, or if they will? I have the same problem and I am going to my retailer tomorrow to ask for a refund, and maybe buy the keyboard again if this problem disappears. Link to comment Share on other sites More sharing options...
AntVenom Posted December 22, 2014 Share Posted December 22, 2014 Someone said it could be the CAP lock button No, has nothing to do with that. I'm spamming the caps lock button, and it's not breaking. My guess is a program is conflicting somehow when it loads, due to Corsairs bad implementation of the CUE software. The whole thing needs a recode. Not an interface change (Like some people have been saying)...because the options are damn-near perfection...but it needs a recode, so it's not so crash happy. Link to comment Share on other sites More sharing options...
Sprondeau Posted December 22, 2014 Share Posted December 22, 2014 Same issue here. Still haven't pinpointed if there's a specific cause yet. If I catch it quickly, then ill be sure to check the program log, and post results. Signed up to the forum just to post the same thing. I've had my K70 RGB for about 3 weeks now and everyone once in awhile it'll just freeze. The keys will still work and such, but the lights will stay frozen and requires me to reboot. Today it froze twice and I had to shut down my PC because the keyboard wasn't responding to the restart. Link to comment Share on other sites More sharing options...
total90 Posted December 22, 2014 Share Posted December 22, 2014 my k70 crashes a lot. Corsair needs to fix this issue asap! Link to comment Share on other sites More sharing options...
randsie Posted December 22, 2014 Share Posted December 22, 2014 I will post my computer specs when I have a spare moment, until then I would be grateful to see some sort of input on this issue from a corsair official. Regards randsie Link to comment Share on other sites More sharing options...
Dochogan557 Posted December 22, 2014 Share Posted December 22, 2014 I will post my computer specs when I have a spare moment, until then I would be grateful to see some sort of input on this issue from a corsair official. Regards randsie There are previous posts about most of these issues. There was also a post that a patch is coming soon. BIOS updates are very important so if you haven't done this or checked to see if yours is up to date you need to do so. I have plugged my keyboard into all 3 of my computers and its worked flawlessly. There are some bugs with certain components and software but from what I have seen Corsair has been pretty diligent about getting fixes. Link to comment Share on other sites More sharing options...
Dochogan557 Posted December 22, 2014 Share Posted December 22, 2014 my k70 crashes a lot. Corsair needs to fix this issue asap! Give some details. When do you notice the crash? Is there a pattern? Are you using Steam? Have you tried it on another computer? List your specs. Have you had problems from day one or is this recent? Link to comment Share on other sites More sharing options...
Dochogan557 Posted December 22, 2014 Share Posted December 22, 2014 Signed up to the forum just to post the same thing. I've had my K70 RGB for about 3 weeks now and everyone once in awhile it'll just freeze. The keys will still work and such, but the lights will stay frozen and requires me to reboot. Today it froze twice and I had to shut down my PC because the keyboard wasn't responding to the restart. Have you noticed if it seems to be doing this when multiple windows are open? What are you doing when it freezes? Link to comment Share on other sites More sharing options...
total90 Posted December 22, 2014 Share Posted December 22, 2014 Give some details. When do you notice the crash? Is there a pattern? Are you using Steam? Have you tried it on another computer? List your specs. Have you had problems from day one or is this recent? I havent noticed any specific pattern. When it crashes, the leds still lights up but stops moving. On good day I can still type. On bad day I cant type anything at all. I'm literally typing these now with the "light" parts being malfunctioned. at least the "typing" part is still functioning... Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.