Siger099 Posted October 16, 2020 Share Posted October 16, 2020 Hi guys, Recently I built a new pc with a Corsair 4000D Airflow case and more, MSI b550 Tomahawk motherboard. After installing windows and the drivers, I tried to listen to some music but the front audio/mic input did not work. I use a Razen Kraken X, which has three rings on the jack, and comes with a female into male splitter. The back audio input does work when I use the splitter that came with the headset. I have the most recent drivers as far as I know. Any help would be appriciated!! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Johan Posted October 16, 2020 Corsair Employee Share Posted October 16, 2020 Hello there, Have you doublechecked that the frontpanel audio-cable is installed properly to the motherboard? Link to comment Share on other sites More sharing options...
hoyter_toyter Posted December 4, 2020 Share Posted December 4, 2020 I am having the same issue using a pair of Razer Kraken Pros and a MSI Gaming Edge AC motherboard as well as the Corsair 4000D. I reseated the audio connector on the motherboard and made sure my drivers were all up to date. I can hear audio fine, but my microphone is only sending static when I try and use it on Zoom or Discord. This makes me think it may be a clearance issue with the case, but I'm not entirely sold on that theory since audio output is perfectly clear to both ears, and the cable plugs firmly into the front audio port. Any suggestions help. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted December 7, 2020 Corsair Employee Share Posted December 7, 2020 Have you tried connecting to another device using a 4pole (3 ring) combo jack? Something like a Playstation/Xbox controllers, laptop, or mobile device? Also, if you use the included y-splitter for headset and connect only the mic into the front IO, you can try using Windows Voice Recorder to record your input. After you can switch back and remove the Y-Splitter to hear your voice. Link to comment Share on other sites More sharing options...
beanzz Posted December 22, 2020 Share Posted December 22, 2020 (edited) Has anyone figured out a solution? I'm having the same exact problem with the 4000D Airflow + MSI B550 Gaming Carbon. Made sure my front panel audio was seated correctly. Output audio works, just not input. Don't see anything incorrect with Realtek configuration and updated all audio drivers. Using a 3-ring earbuds+mic that I know works perfectly fine. 4000D Airflow's front panel is supposed to be a combo jack, and the motherboard appears to specifically have microphone dedicated pins in the JAUDIO header. Edited December 22, 2020 by beanzz Link to comment Share on other sites More sharing options...
theworldsmania Posted December 22, 2020 Share Posted December 22, 2020 I am having the same issue. Using Apple Earpods (wired 3.5mm). My board is a MSI Z490 Gaming Plus. I can get input audio via USB working but not with the front or back panel 3.5mm I/O. I can receive output with no issue too. Link to comment Share on other sites More sharing options...
ehblight Posted December 30, 2020 Share Posted December 30, 2020 Hello, I have been having a similar issue with my 4000d airflow case as well. My rear audio jack works fine, but I receive static or no sound at all through my microphone jack. I am using an audio splitter, and I can recognize the input of a microphone, but no sound is recorded. My front combined mic/audio jack can not detect any inputs whatsoever. I am running the most recent drivers, and have double checked my hardware is installed correctly. My motherboard is a MSI Z390 A-Pro. Any advice? Link to comment Share on other sites More sharing options...
NightBreaker Posted January 2, 2021 Share Posted January 2, 2021 I have the same problem. Motherboard.: Asus ROG Strix B550 F Gaming Headset.: Philips Fidelio X2 + V-MODA BoomPro Microphone It works fin onmy another computer with the 4pol but not on the Corsair 4000D Airflow Is this a defect on the Corsair 4000D serie ? Link to comment Share on other sites More sharing options...
NightBreaker Posted January 2, 2021 Share Posted January 2, 2021 Fixed my problem with new drivers. I removed all realtek drivers first then downloaded the newst and it worked after that. 1 Link to comment Share on other sites More sharing options...
thegrim2 Posted January 8, 2021 Share Posted January 8, 2021 (edited) It seems to be a recurring problem, I also have the sound working but not the microphone, and I double-checked all the connectors. I've also uninstalled all the realtek drivers and then reinstalled the latest version as described in the previous answer, nothing helps (maybe a previous version works?. If so, please specify it). I confirm hoyter_toyter and ehblight responses, I can recognize the input of a microphone but is only sending static when i try to use on windows checker or discord. My rear audio jack works fine. I use a Sony wh-1000xm3 Edited January 9, 2021 by thegrim2 Link to comment Share on other sites More sharing options...
thegrim2 Posted January 9, 2021 Share Posted January 9, 2021 (edited) Resolved ! I tried everything by installing new and old realtek drivers, as well as the one proposed by gigabyte for my motherboard, without success. Finally the solution for me: I went through the microsoft drivers. By following the following path: Device manager => audio controller => Realtek Audio => Right click: property => "driver" tab => Restore driver. Driver version : 10.0.19041.264 Digital signature : Microsoft Windows Supplier: Microsoft But I guess you can find this driver on google. I'm attaching a screenshot for more details. Good luck, I hope this will help you Edited January 9, 2021 by thegrim2 1 Link to comment Share on other sites More sharing options...
GlickSJC Posted January 19, 2021 Share Posted January 19, 2021 I was facing the same issue, and it was fixed by removing the previous driver, restarting the computer, and installing the new one available @ the motherboard's website. 1 Link to comment Share on other sites More sharing options...
esamme Posted January 6, 2022 Share Posted January 6, 2022 Did you solve it? I have the same mobo and chassi and I am experiencing the same issue. I've tried reinstalling the drivers from the msi site but with no success... Link to comment Share on other sites More sharing options...
Hayden Phillips Posted June 18, 2022 Share Posted June 18, 2022 Hi, planning on possibly buying this case for my new pc soon. just wondering if it has an aux input? also how many usb type a cables could you plug in? Link to comment Share on other sites More sharing options...
LeDoyen Posted June 18, 2022 Share Posted June 18, 2022 from the photos on the product page it's one type A, one type C and a combo jack. There's never other audio inputs on the front panel connectors of all motherboards. Only mic in and stereo out. All the other connections will come from your motherboard IO on the back of the case Link to comment Share on other sites More sharing options...
Leafygreens48 Posted December 20, 2022 Share Posted December 20, 2022 Ive fixed the issue by right-clicking the sound icon on the taskbar and going to 'Sounds' then i went to 'Recording', selected the mic i was using, clicked on Properties, and then changed the Default Format of my mic in Advanced Link to comment Share on other sites More sharing options...
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