FLAM3 Posted June 3, 2020 Share Posted June 3, 2020 I have been using Corsair Harpoon RGB Gaming Mouse for more than 2 years. The buttons are working fine as well as the RGB logo. But the problem is, I cannot scroll with its scroll wheel. But I can tap it (like pinging enemies in Apex Legends). Again, I feel smooth when rolling the scroll wheel. I can't go out to fix this problem. So, I gotta fix it inside my home by myself. So, please help me fix it. :confused: Link to comment Share on other sites More sharing options...
SDWIND Posted June 5, 2020 Share Posted June 5, 2020 It sounds like hardware defect as EOL. Just in case, for PD purpose, did you try using the mouse with another working PC:question: Link to comment Share on other sites More sharing options...
FLAM3 Posted June 5, 2020 Author Share Posted June 5, 2020 It sounds like hardware defect as EOL. Just in case, for PD purpose, did you try using the mouse with another working PC:question: I didn't try using the mouse with another PC cause there's only 1 PC in our home. Isn't there any other way to fix it? I also got nothing to do if its a hardware defect as EOL in this quarantine.:(: Link to comment Share on other sites More sharing options...
SDWIND Posted June 5, 2020 Share Posted June 5, 2020 Did you set up something on the wheel in a profile by iCUE:question: If so, try another setting. Or try clear uninstalling iCUE, but do not do this if you are not familiar with PC. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
FLAM3 Posted June 15, 2020 Author Share Posted June 15, 2020 Did you set up something on the wheel in a profile by iCUE:question: If so, try another setting. Or try clear uninstalling iCUE, but do not do this if you are not familiar with PC. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- I didn't set up anything on the wheel in a profile by iCUE and I don't even know how to do it. I will try uninstalling iCUE, but I don't know if it will bring up a positive result. Link to comment Share on other sites More sharing options...
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