Hoover1979

I was referring to fTPM as a cause of my entire rig freezing, whenever Windows tried to invoke TPM. Also, I found after disabling fTPM, it takes a lot longer for the system to boot up, as well as to sign out, shut down, and restart, but it's better than having the entire rig freeze, forcing a hard reset, potentially corrupting system files. I doubt fTPM could play any part in hardware disconnecting. My warranty has expired. I got it in early 2019, so it's 5 years old.

I am trying uninstalling iCUE (selecting delete settings for all users), reinstalling iCUE, setting it up again, and restarting.

The cooler started disconnecting again as of this morning (7:15am Australian Central Daylight-Savings Time). I flashed my BIOS this morning, to see if I could use fTPM, but for that, no dice. If I have TPM enabled, my CPU freezes whenever Windows tries to invoke it, forcing me to hard reset my PC. Is it possible that disabling fTPM could be partly, or wholly respponsible for my H115i shutting off completely, and not coming back on, unless I either immedialely restart my system or restart the iCUE service in iCUE's options, before my CPU fries, as whenver it happens the fands grind to a complete halt. I normally have the fans maxed, so the fans shutting off are noticeable. These are the 2 events dictationg the fTPM error in Event Viewer, they always appear on top of each other, indicating 2 simultaneous fTPM errors : EVENT 1: SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-VRTDR64$ via https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed: GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found Date: Tue, 02 Apr 2024 20:33:05 GMT Content-Length: 121 Content-Type: application/json; charset=utf-8 X-Content-Type-Options: nosniff Strict-Transport-Security: max-age=31536000;includeSubDomains x-ms-request-id: dd013d89-822e-45b7-b289-aed8c9bd74d4 Method: GET(250ms) Stage: GetCACaps Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND) EVENT 2: SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed: GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found Date: Tue, 02 Apr 2024 20:33:05 GMT Content-Length: 121 Content-Type: application/json; charset=utf-8 X-Content-Type-Options: nosniff Strict-Transport-Security: max-age=31536000;includeSubDomains x-ms-request-id: d42644e6-8adf-4347-9aab-2ab7d53f18e4 Method: GET(562ms) Stage: GetCACaps Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

I had USB issues for a year, and I don't flash BIOS myself (I worry the power might go out as I have bad wiring in my public housing apartment and don't want to brick my MoBo, if I get a blackout, as often all the power cuts off for 5 seconds before coming back on). The issues started with my Gigabyte Aorus X570 Pro WiFi (Rev. 1.0). The same issue continued with my Aorus B550 Elite AX v2 (Rev. 1.3), with the same behavior. I also have to disable fTMP in BIOS or every single time Windows 11 tries to invoke TPM, the CPU completely freezes, and never recovers, forcing me to reset my PC by holding the power button down, until the system switches off, often having to use DISM to allow an elevated command prompt to repair the OS (whenever I hard reset, when I run "SFC /Scannow" it always says it found corruption but is unable to repair it, requiring me to use DISM first). Since disabling fTPM, it takes far, far longer to boot up, sign out, shut down, or restart, but at least my system isn't freezing, often during startup.

It's been nearly 48 hours since I reinstalled the USB hubs/controllers via Device Manager, and set the PCIE from "auto" to "GEN 3", and my cooler hasn't disconnected once since, nor have my other USB peripherals.

I opened Device Manager and expanded the "Universal Serial Bus controllers" There were 2 instances of "USB Root Hub (USB3.0)", 2 instances of "Generic USB Hub", and 2 instances of "AMD USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)". I started at the bottom of the list. I uninstalled the 1st instance of "USB Root Hub (USB 3.0)" and chose not to restart. I then uninstalled the 2nd instance of "USB Root Hub (USB 3.0)" and again, chose not to restart. For me, the "Generic USB Hub" instances were then gone. I then uninstalled one instance of "AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)", choosing not to restart. Finally, I uninstalled the last instance of "AMD USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)", and chose to restart. Then I let Windows 11 reinstall the USB hubs and controllers. After that, I went into BIOS and changed both PCIE settings from "Auto" to "GEN 3". I have all my USB ports (both USB 2 and USB 3) filled up now, and I am yet to see any peripherals or my cooler disconnect, and it's been 24 hours without issue, so far. If it keeps working after a week, or so I will mark this post as the solution. If the cooler disconnects again, it's time for a new cooler, but it's gone from 2-5 disconnects a day to no disconnects in 22 hours or so. Here is a pic of what I uninstalled. I started at the bottom of the list and worked my way to the top, and chose to restart later, until you uninstall the last device, then restart. https://pixeldrain.com/api/file/5tKiRRKa

I am thinking of replacing my cooler with this one: https://www.corsair.com/us/en/p/cpu-coolers/cw-9060069-ww/icue-h115i-elite-capellix-xt-liquid-cpu-cooler At the moment, I went into BIOS and changed the PCIe from "Auto" to "GEN-3", to see if that helps. It hasn't disconnected yet since making the BIOS change, but I am expecting the issue to continue until I replace the cooler after the Easter weekend.

I can confirm the device is disconnecting completely. I get the USB disconnect sound (without any following reconnect sound), the RGB goes dark and the fans grind to a complete halt. I either have to restart my rig or restart the iCUE service in the iCUE settings, before my Ryzen 9 3900x overheats. If I fill my USB ports (including USB 2.0 ports) the cooler disconnects every couple of minutes. I am not using any USB 2.0 ports (due to a somewhat widespread issue affecting X570, B450, & B550 chipsets running 3rd gen Ryzen processors, causing random USB devices to disconnect and not reconnect until they are unplugged and plugged in again). At the moment I have 1 keyboard (SteelSeries Apex 7), 1 mouse (Logitech G502 X Pro), 1 HDTV Tuner (Hauppauge WinTV HVR-935), and my receiver (Creative Sound Blaster X3), and I still have my cooler disconnected at least 1-2 times a day (3-4 times a day if I connect my Xbox Wireless adapter and 8BitDo wireless adapter for my arcade controller). This can only be fixed by Microsoft, and we all know Microsoft doesn't fix things in their updates, Microsoft breaks things. I also had to disable fTPM in BIOS as I was hit with an extension of the fTPM stuttering problems affecting Ryzen users throughout 2022 and into 2023. What happens for me is when Windows tries to engage TPM, the CPU freezes and never recovers, and I have no choice but to hard reset my rig. I have to watch my PC like a hawk now as if I don't and the cooler disconnects, my CPU will fry for sure.

At least 3 times a day, my H115i RGB Pro XT goes silent and the event is accompanied by a Windows USB disconnect sound. I have to immediately restart my PC, losing progress on any app or game in the process to prevent my CPU from overheating as the fans come to a complete stop, and it doesn't reconnect by itself. This is bugging the $%#@ out of me!!! I have included a Pastebin link containing my full DXDiag information, if that helps. https://pastebin.com/kFH2W6m6

Just a sheet of mesh. No filter up top.

It is installed in the top of my Corsair 780T case.

I can't get my fans to spin faster than 1,600 RPM. See attached image. I am also attaching my full DXDiag information: https://pastebin.com/jXj95KHG

It's gone from bad to worse. Now there is NO lighting for the pump at all. Lighting Effects, Hardware Lighting, and Murals don't work at all anymore. The pump has gone dark.

For some reason, iCUE is not allowing me to change the lighting for my pump either by hardware lighting or lighting effects. It just forces the last scheme I had (Spiral Rainbow, full-speed, counter-clockwise). If I try to change it to anything else, I still only get the full-speed counter-clockwise Spiral Rainbow. The same happens when I attempt to disable the lighting completely, I still get the full-speed counter-clockwise Spiral Rainbow. Switching to Murals also does nothing anymore. Is there any way to fix this? Attached is a Pastebin link with my full DXDiag information. https://pastebin.com/AzMuhw18

The problem was a dodgy Windows 11 update causing a conflict. Luckily, I was able to uninstall said update (as I have Windows 11 home most updates can't be rolled back. I have control over my RGB again.