Hello,
I don't know if this topic should go here or iCUE troubleshooting or somewhere here.
I got the Corsair Scimitar RGB Elite for my birthday since it was rated as they best MMO mouse from everything I could find and needed a new mouse. Once I got it, the mouse was amazing, worked great, easy to setup and use.
However, I took a break from playing on my computer for about a month or two then came back and it seems the iCUE program has been updated and now it is awful. I am going to list the issues I now have below.
I can no longer remap the profile button even though I could before. I only require one profile so this button is now at least useless to me and at most very annoying if I accidentally switch profiles. (more on this below)
There are four base profiles that the iCUE program has for the mouse. Originally, I deleted them except for one and made that one how I needed it and it was never an issue. Now, if I delete these profiles, they always come back when I either shut down, reboot, or put my computer to sleep and wake it up again. As I mentioned above since I can not remap the profile button I now accidentally switch profiles often and when I do I remember I have to open iCUE again and delete the profiles again.
Also, in each default profile there are several DPI profiles with several DPI settings you can change within them. I have the same issue as with the default profiles with these DPI profiles. I only need one so I set one to the settings to what I require and deleted the other DPI profiles. Then, if I shut down, reboot, or put my computer to sleep and wake it up, those DPI profiles are all back. This is only slightly less annoying because I can remap the DPI profile button.
I have tried reinstalling the program but that did nothing to fix the issue. I have also messaged support but it took a week for them to get back to me on just my initial email and gave me nothing helpful to go off of from that initial interaction so I wanted to bring these issues up here and see if anyone who uses these forums also has dealt with these issues and know a fix.
This is a huge issue and makes this mouse so frustrating to deal with and this, around 65 dollar mouse, less useful than my old 20 dollar mouse I had before and I am thinking about just buying a different mouse and use that one because this is so annoying.
