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Corsair Raven

Corsair Employee
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Posts posted by Corsair Raven

  1. Might be worth powering down your system, unplugging it and draining any remaining power from it, then reseat the LCD to the pump, and the cable that is going from the Pump to the Commander Core. If you are still having issue after that, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.

  2. On 12/4/2022 at 6:46 PM, dustydevil45 said:

    hi Right

    So last few weeks my pc when playing any game or just browsing the web im getting around shutting down like screen goes to a black shutting off and turns off in event view kernal power 41 thats its iv tried reinstalling 4 times  iv got a brand new psu hx1500i iv reseated everything twice  its not a temp issue when gaming my gpu is 68 and cpu 60 to 64  iv ran memory test came back fine i just dont know iv tryed starting pc without the start button still same thing iv got all up to date drivers iv gone back on gpu ddriver to see if it was that nothing week ago i had screen turn off and pc would turn off but the lights where the plugs that go into the gpu where flashing red pc wouldnt turn off i had to cut the power at plug 

    my system
    MB: crosshair viii hero wifi
    Ram: gskill 64gb 
    GPU: 3090 asus strix
    psu: hx1500i
    case: corsair 1000d
    windows 11 tryed win 10 same thing
    cpu: ryzen 5950x
     

    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.

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