Eh....
The Corsair Support is not famouse for being fast and good... but i have had the experience in the last 1-2 years
that good or at least very committed support no longer exists across all manufacturers ð
In the past few months I have read over and over again that programs that have also implemented rgb control such as iCUE or Central (from Razr), or tools only for rgb control, tend to conflict with win security settings, virus scanners, anticheat software.
at igorslab . de is a hardware review (video in german, text review english&german) where he tells from a friend wich called him because
after installation oft the original fan/rgb control software for his new rgb-fan he started a Game via STEAM and get instant a VAC-ban (steam).
i dont know if it was the same video but at the same time i read something about software malfunctions in combination with Kaspersky&co/win security (exploit protection)
my iCUE v3 also crashed while playing valorant (vanguard anticheat) in the same second i push button to change the dpi at my new Ironclaw wireless
or iCUE no longer reacts and the process could only be terminated via the task manager if I wanted to switch with "alt + tab" to icue that was open on the second monitor
>>vanguard tried to determinat/suppress the "unknow process", until i change the access permissions of the icue process .exe to everyone, because vanguard did not have full access to it to check(validate or whatever..) the process .... (((the windows user account control is unfortunately just a bunch of superfluous code garbage))) ð
next thing (thanks amd/microsoft ^^) since months; from time to time; causes windows updates (or driver updates because auf changes in win10)
driver/software->hardware errors (" -> " comm error):
logitech mouse->g-hub;
logitech bt-dongle-> logitech bt-headset;
roccat mouse -> swarm (if any rgb is custimized)
asus xonar ae soundcard->driver;
and the reason why i changed to a Corsair Mouse last week
Razer wifi mouse-> razer wifi-dongle -> usb3.0 = synapse/windows crashes when i connect dongle after boot & if i connect before booting windows
the dongle get recognized as unknown flashdrive shortly, then connection interrupts xD
same mouse via cable -> system selects/accepts just wrong drivers witch causes functionality errors @ last and new bios(agesa) B450 mb r3600 (current problem) in combination with a windows 10 version after middle of august 2021
and belive me: it's better sometimes of support dont answers or ansers late..... i dont want to have this (stupid) suggested solutions form support
like i get from Razer the last 8 weeks. my neigbours cat gives better advices
so my iCUE feels much better (but not perfect) since i now about the DDR over voltage problems with the new AGESA @ B450 Platform and
read also about problems at B550 with the new version but i dont remeber which of the many hardware forums I browsed that was.
do you allready use at your B550-MB AGESA ComboAM4v2 _ 1.2.0.3C or already 1.2.0.4?