Technobeard
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Posts posted by Technobeard
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Doesn't look like we're listed in their exhibitor list: https://east.paxsite.com/en-us/expo-hall.html
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Threads merged 🙂
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What motherboard do you have?
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On 2/3/2024 at 5:46 AM, Villeroy said:
That's great thank you so much. So I have an iCUE H115i Elite Capellix but it seem quite hard to get in the UK, can I also just replace it with the newer model H115I Elite Capellix XT?
I have Intel i9-10850k 3.60 GHZ processor.
I am not the best with technology but before I go and replace the whole cooling system is there any reason the system failed? It worked absolutely fine for 2 years. I already plugged all the cables out of the small control box but didn't make a difference. The pump and fans are just not turning on when I start the pc!
Thank you again.
I'd suggest contacting support. Assuming it was purchased new, it should still be under warranty. https://help.corsair.com
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We have a new version of iCUE (v5.11.96) that will be available in the next couple of hours. Release notes for the new version are available through the link below:
https://forum.corsair.com/release-notes/icue/
Quote- Resolved a critical issue that enables ‘Enhance Pointer Precision’ in Pointer options under WinOS Mouse Properties – iCUE will also no longer re-enable this option on application restart.
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We have a new version of iCUE (v5.11.96) that will be available in the next couple of hours. Release notes for the new version are available through the link below:
https://forum.corsair.com/release-notes/icue/
Quote- Resolved a critical issue that enables ‘Enhance Pointer Precision’ in Pointer options under WinOS Mouse Properties – iCUE will also no longer re-enable this option on application restart.
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Software Enhancements
- Resolved a critical issue that enables ‘Enhance Pointer Precision’ in Pointer options under WinOS Mouse Properties – iCUE will also no longer re-enable this option on application restart.
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Each kit is tested to work at its rated specs, but your two kits haven't been explicitly tested together and therefore can't be guaranteed to work together at their rated specs, or any specs for that matter. Try just one kit at a time. They should run at their rated specs just fine.
Afterwards you can put them together, and try running them at lower specs to see if it boots at all, then check for stability, etc.
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What's your support ticket number for the chat? Are you attempting to run two kits of CMH64GX5M2B6000Z40 together?
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From iCue V. 5.11.95 Keeps enabling Enhance Pointer Precision in mouse settings
10 hours ago, Corsair Art said:Hey guys, we are aware of the issue and have identified the root cause. The team is working on a update that will fix it and we expect it to be ready end of this week, but will update this thread again once live!
-Art
4 hours ago, Technobeard said:A little bit more detail:
QuoteWe're currently aware and addressing a known issue with iCUE version 5.11.95 where users utilizing non-Corsair mice may notice the "Enhance Pointer Precision" setting within Windows being automatically enabled each time iCUE is launched. To locate this setting, navigate to Settings > Bluetooth & Devices > Mouse > Additional Mouse Settings > Pointer Options tab.
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A little bit more detail:
QuoteWe're currently aware and addressing a known issue with iCUE version 5.11.95 where users utilizing non-Corsair mice may notice the "Enhance Pointer Precision" setting within Windows being automatically enabled each time iCUE is launched. To locate this setting, navigate to Settings > Bluetooth & Devices > Mouse > Additional Mouse Settings > Pointer Options tab.
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Please create a support ticket at https://help.corsair.com and our support team will be able to assist you with this.
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There's a part number on the side of the radiator. That will tell you exactly which item you have. Look for CW-xxxxxxx-xx, e.g. CW-9060047-WW .
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2 hours ago, ryan23 said:
ADMINS please see this thread @Technobeard
You'll need to create a ticket and the support team can help you out. They'll probably ask for logs to determine what's going on. https://help.corsair.com
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You can have two different SSDs with the same name but different firmware needs. I’d suggest contacting support to ask them if they have any additional information: https://help.corsair.com.
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RMAs are different from refunding a purchase from the store. Starting a return (not an RMA) should answer your questions during the process. The customer service team will be able to answer your questions.
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We have a new version of iCUE (v5.11.95) that is now available for download. Release notes for the new version are available through the link below:
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Software Enhancements
- iCUE will no longer crash when switching presets in Murals
- Improved tooltips for better consistency and placement in iCUE
- When Lighting Layers are toggled, the last layer in the list will no longer be auto-selected
- Naming a Murals effect with a long name will no longer cause the Go To Murals button to disappear
- Resolved an issue that causes the device image to increase in size briefly when trying to downsize
- Hovering over shortened text on a sensor in Dashboard will now properly show the full text as a tooltip
- Resolved an issue that caused graphs to still appear for sensor widgets in Dashboard even after hiding them
- Improved the responsiveness of the Color Wheel
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Assuming you purchased it from our webstore, you can start the returns process here: https://returns.corsair.com/ .
Customer service can be contacted at https://help.corsair.com.
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Please refrain from spamming the forums. Please create a support ticket at https://help.corsair.com and our support team will assist you.
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Please create a support ticket at https://help.corsair.com and our support team will assist you.
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Please create a support ticket so that our support team can further assist you.
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1 hour ago, DonPedro said:
The half of the leds on my ram doesnt work.
How can I get an RMA and what do I need for that.
You can request help and an RMA by creating a support ticket at https://help.corsair.com.
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Please create a support ticket at https://help.corsair.com . 2 year warranty, more than likely they'll send you a new I/O panel which contains the power button.
RMA canceled after package sent.
in Gaming Peripherals
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Please check your ticket. They've already responded back to you.